Open to opportunities

BRENDA BATSIRAI CHITEWO

@brendabatsiraichitew

Message

I drive remote operations and CRM automation to boost efficiency and client growth.

Zimbabwe

Message

What I'm looking for

I’m looking for a remote role where I can own CRM management and workflow automation, support distributed teams, and improve operational efficiency. I want measurable impact—fewer manual follow-ups, better reporting, and stronger client growth.

I’m a Remote Operations & CRM professional with 6+ years supporting distributed teams across administration, CRM management, workflow automation, and cross-functional coordination. I’m comfortable working async across time zones with US, UK, and global remote teams.

In my current role, I manage and maintain CRM records in GoHighLevel, implementing automated lead scoring and follow-up sequences that reduced manual follow-up tasks by 50% and freed over 20 hours per month. I also coordinate remote teams in ClickUp, building automated reporting dashboards and process improvements that increased operational efficiency by 20%.

Previously, I served as a Sales Executive & CRM Administrator, maintaining and administering a CRM database of 50+ active accounts with 98% data accuracy. I managed client communication and account documentation that supported a 20% improvement in customer retention, and prepared reports that helped the team exceed quarterly targets by 15%.

Experience

Work history, roles, and key accomplishments

Current

Marketing & Operations Assistant

Current

Platinum Business Teams

Jan 2024 - Present (2 years 6 months)

Provided day-to-day administrative and operational support for a remote team, managing client communication, scheduling, and document organisation. Managed CRM records in GoHighLevel and used ClickUp to automate follow-ups and reporting, reducing manual follow-up tasks by 50% and increasing operational efficiency by 20%.

Sales Executive & CRM Administrator

VitaNova Pvt Ltd

Jan 2015 - Nov 2019 (4 years 10 months)

Maintained and administered a CRM database of 50+ active accounts with 98% data accuracy, ensuring reliable records for the team. Managed client communication and account documentation, supporting a 20% improvement in customer retention, and prepared sales and operational reports that helped exceed quarterly targets by 15%.