Alexandra Menou
@alexandramenou
Experienced bartender and customer-service professional focused on smooth, friendly service.
United StatesWhat I'm looking for
I’m a customer-service professional with 8+ years of experience across various industries, bringing strong analytical skills and broad computer and POS expertise. I’m self-motivated and organized, and I enjoy providing thorough support to managers and coworkers while keeping service calm and consistent.
My roles have included barista and café service work, hourly associate responsibilities, and bartending and serving in busy environments. Across positions, I’ve handled opening and closing duties, prepared orders, coordinated with teammates, maintained clean workspaces, and ensured accuracy and customer satisfaction.
Most recently, as a work lead at The Garage Bar and Grill (bartender and server), I oversaw coworkers, handled money and till balancing, addressed unhappy patrons, and helped troubleshoot issues in the kitchen and bar until professionals could be called. I also worked directly under management to communicate concerns to the owner and help improve the experience for both customers and staff.
Experience
Work history, roles, and key accomplishments
Bartender & Server Lead
The Garage Bar And Grill
Jan 2020 - Jul 2022 (2 years 6 months)
Greeted customers and fulfilled drink and food orders, including pool tabs and weekend prep. As a work lead, oversaw coworker questions, handled money, resolved issues with unhappy patrons, and escalated bar/kitchen equipment problems to appropriate professionals.
Bartender & Server
Envy Bar And Grill
Jan 2018 - May 2018 (4 months)
Prepared drink orders and coordinated schedules with other staff members. Maintained a clean workspace, ensured customer satisfaction, and handled money transactions by balancing the till after each shift.
Hourly Associate
Panera Bread
Apr 2014 - May 2015 (1 year 1 month)
Prepared orders and greeted walk-up and drive-thru customers while maintaining accuracy. Supported inventory accounting and helped track product knowledge and sales promotions.
Barista & Cafe Server
Daily Grind Cafe
Apr 2014 - Jul 2014 (3 months)
Greeted incoming customers and prepared orders while working as a barista and café server/cook. Completed opening and closing duties and assisted with Daily Grind events in a safe, friendly environment.
Education
Degrees, certifications, and relevant coursework
South Kitsap High School
High School Diploma, High School
Activities and societies: Classroom assistant (2011–2012) and office assistant (2012–2013) for South Kitsap High School.
Earned a High School Diploma from South Kitsap High School in June 2013.
Availability
Location
United StatesAuthorized to work in
Job categories
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