Nessa Weathington

I’m a self-motivated, well-organized workforce/data analyst who loves turning complex information into clear, actionable decisions. As a Team Lead Workforce Specialist Analyst, I conducted in-depth data analysis to identify trends, patterns, and insights for decision-making, then translated results into comprehensive reports and recommendations.

I’m proficient with tools like Five9, Microsoft Teams, Level AI, and I rely on SQL queries to uncover opportunities—especially where customer experience can improve. I also collaborated with IT to implement automated reporting solutions that improved efficiency, and I helped build data governance policies and procedures to protect data integrity and security.

Across multiple projects, I coordinated scope, deliverables, and timelines, led cross-functional teams, and monitored milestones to surface risks early. Before that, I handled payroll/accounting responsibilities using Kronos, Microsoft Office, Excel, Access, NetSuite, QuickBooks Pro, SAP, and ERP/Treasury Connect—managing weekly accounts payable, reconciliations, and data entry support in the Avaya system.