Precious User

Provided subject matter expertise on payroll analytics, compliance, and HRIS system optimization for a behavioral health organization with 500+ multi-state employees across 12 states. Designed training and developed SOPs, executed SQL/Excel audits to maintain payroll accuracy, and built executive KPI dashboards to support forecasting.

Managed end-to-end biweekly payroll processing for 500+ clinicians across 12 states, ensuring 100% on-time processing over 104 consecutive pay periods. Automated payroll variance analysis in Excel, performed historical data mining, troubleshot ADP Workforce Now and PeopleSoft synchronization issues, maintained HIPAA-compliant data practices, and identified payroll overpayment discrepancies through

Performed compliance audits for 1,500+ employee payroll across 12 states and investigated/resolved 200+ payroll discrepancies quarterly using transaction logs, time and attendance records, and general ledger entries. Built Excel-based payroll reconciliation tools, supported audit preparation and SOX compliance, and managed year-end W-2 processing and reconciliation.

Managed the complete payroll lifecycle for 263 clients across multiple industries, processing 15,000+ payroll transactions annually with 99.7% first-time accuracy. Validated time and attendance and PTO/adjustments for 8,000+ employee records, improved processing workflows through time-motion studies, and maintained secure ACH banking records.

Compiled and analyzed revenue data from 30+ pharmacy locations and delivered monthly reporting on revenue trends, collections, and billing exceptions. Streamlined revenue reporting using Microsoft Access queries and Excel macros, monitored financial records and budgets, and performed database analysis to identify revenue recovery opportunities.

Processed healthcare coverage applications across two departments and maintained compliance with federal and state healthcare regulations. Managed EHR documentation for veteran treatments and used Excel tracking spreadsheets to monitor schedules and support accurate record-keeping.

Reconciled 500+ financial accounts monthly by analyzing transaction records, payment ledgers, and account statements to identify and resolve discrepancies totaling $2.1M. Prepared profit and loss statements and built Excel reconciliation templates to automate variance detection and three-way reconciliation.

Earned a Bachelor of Arts in Geography at the University at Buffalo (SUNY Buffalo). Coursework included Statistical Analysis, GIS, Quantitative Methods, Spatial Data Analysis, and Research Methods.