Michael Grissom

Diagnosed and resolved technical issues with meticulous attention to detail, contributing to process improvement by identifying and resolving recurring technical issues. Managed multiple inquiries and prioritized tasks, demonstrating strong organizational skills and the ability to handle a high volume of information accurately.

Set up laptops and iPads for new hires and clinics using Microsoft Intune and Microsoft Entra. Prepared new hire hardware equipment shipments and maintained accurate tracking information in Excel for hardware management and shipping.

Audited cash registers and prepared daily deposits, ensuring accuracy and accountability. Utilized SAP to conduct variance analyses and reconcile discrepancies in vendor purchase orders, demonstrating proficiency in data analysis and identifying financial inconsistencies.

Completed high school education, providing a foundational academic background.

Completed coursework in Payroll and HR Management through Tally Education via Coursera. Gained knowledge in payroll processes and human resources functions.

Obtained an Entry Level Payroll Specialist certification from ADP via Coursera. Developed skills in fundamental payroll operations and compliance.

Completed the Payroll and Tax Fundamentals course from ADP via Coursera. Acquired knowledge in payroll tax regulations and processing.

Undertook Financial Accounting Fundamentals through the University of Virginia via Coursera. Studied core principles of financial accounting and reporting.

Earned the Intuit Academy Bookkeeping Professional Certificate. Developed expertise in bookkeeping practices and financial record keeping.

Completed Bookkeeping Basics through Intuit via Coursera. Gained foundational knowledge in bookkeeping principles and practices.

Completed Microsoft 365 Fundamentals through Microsoft via Coursera. Acquired basic knowledge of Microsoft 365 services and applications.