NDNatica Duncan
@naticaduncan
Dedicated customer service and sales professional with diverse experience.
JamaicaWhat I'm looking for
My name is Natica Duncan, and I am a hardworking and dedicated professional with a strong background in customer service and sales. Over the years, I have honed my skills in both contact and non-contact customer service environments, which has equipped me with the ability to effectively address customer needs and enhance their overall experience. My journey has taken me through various roles, including sales agent and customer service representative, where I have consistently demonstrated my commitment to providing exceptional service.
I pride myself on being honest, open-minded, and a high-spirited individual who values customer-centric organizations. My work ethic and positive attitude have allowed me to thrive in fast-paced environments, and I believe these qualities make me a valuable asset to any team. I am eager to bring my experience and passion for customer service to a new opportunity where I can contribute to the success of the organization.
Experience
Work history, roles, and key accomplishments
Sales Associate
Blendwich Eatery
Nov 2023 - Present (1 year 7 months)
Worked in a fast-paced eatery environment, providing customer service and assisting with food preparation. Focused on delivering a positive dining experience.
Sales Associate
Frecar Services
May 2023 - Nov 2023 (6 months)
Engaged customers in a retail environment, promoting products and assisting with purchases. Developed sales strategies to increase revenue.
Customer Service Representative
Sutherland Global
May 2019 - May 2023 (3 years 11 months)
Served as a customer service representative, handling inquiries and providing support to customers. Focused on maintaining high levels of customer satisfaction.
Surveyor
Telicon
Jan 2018 - Oct 2018 (9 months)
Conducted surveys and collected data for various projects. Collaborated with teams to ensure accurate information was gathered and reported.
Sales and Customer Service Agent
Sutherland Global Services
Jan 2015 - Apr 2017 (2 years 3 months)
Provided sales and customer service support, addressing customer inquiries and resolving issues. Enhanced customer satisfaction through effective communication.
Sales Agent
Unique Sport Center
Oct 2010 - Jan 2011 (3 months)
Worked as a sales agent, engaging with customers to promote and sell sports-related products. Developed strong communication skills and a customer-focused approach.
Education
Degrees, certifications, and relevant coursework
Church Teachers College
2011 - 2013
Completed 2 years of study at Church Teachers College.
May Day High School
2005 - 2010
New Green Primary and Junior High School
1999 - 2005
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Job categories
Interested in hiring Natica?
You can contact Natica and 90k+ other talented remote workers on Himalayas.
Message NaticaFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
