Diandre Pollard
@diandrepollard
Dedicated customer service representative with a focus on efficiency.
What I'm looking for
I am a dedicated customer service representative with experience in sales and a strong commitment to ensuring client satisfaction. My career began as a Sales Agent at Panorama BPO, where I honed my skills in communication and problem-solving. I am passionate about providing exceptional service and uncovering guests' needs to deliver tailored solutions.
Currently, I work as a Customer Service/Sales Representative at Alorica, where I assist guests with hotel reservations and address their inquiries. My ability to adapt to fast-paced environments and work collaboratively with teams has allowed me to thrive in customer-focused roles. I am eager to leverage my skills to contribute to an organization that values efficiency and client satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Service/Sales Representative
Alorica
Sep 2022 - Mar 2024 (1 year 6 months)
As a Customer Service/Sales Representative at Alorica, I booked hotel reservations and assisted guests with their needs, ensuring a high level of customer satisfaction.
Sales Agent
Panorama BPO
Jan 2020 - Feb 2020 (1 month)
Worked as a Sales Agent at Panorama BPO, focusing on sales and customer interaction. Engaged with clients to promote services and ensure satisfaction.
Education
Degrees, certifications, and relevant coursework
Calabar High School
School Leaving Certificate, General Education
2012 - 2017
Completed secondary education with a focus on various subjects including Mathematics, English Language, Principles of Business, Social Studies, and Spanish.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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