Ronneika Baker

I am a proactive and personable customer service and sales professional with over two years of hands-on experience assisting high volumes of customers through inbound support channels. I consistently resolve concerns, promote products and services, and contribute to team goals in fast-paced environments.

I’ve worked in telecommunications for over 2 years where I support 50+ customers daily, using strong problem-solving, decision-making, and collaboration skills to ensure positive outcomes and strengthen client relationships. I maintain a positive attitude under pressure and prioritize clear, professional communication.

I am currently pursuing a Bachelor of Science in Human Resource Management and bring reliable data entry, adaptability, and teamwork to every role. I am committed to delivering excellent customer experiences and to growing my responsibilities in customer support and sales.