Naman Saluja

As a seasoned Partnership Manager, I specialise in identifying, negotiating, and managing strategic alliances that drive sustainable business growth and unlock new market opportunities. My expertise lies in leading deal-making processes that create mutually beneficial agreements, ensuring that each partnership is grounded in trust, shared vision, and aligned objectives.

Partnership Identification

Led high-impact sales initiatives as Technical Sales Specialist, blending subject matter expertise with closing capabilities and project management. Spearheaded end-to-end project management for major client acquisitions and reduced implementation time by 30%.

Led high-impact sales initiatives as Technical Sales Specialist, seamlessly blending subject matter expertise with proven closing capabilities and comprehensive project management leadership. Partnered with cross-functional sales teams to analyse market opportunities and develop data-driven strategies that consistently delivered above-target performance while managing complex, multi-stakeholder sa

Demonstrated exceptional growth potential as Sales Development Representative, rapidly mastering both outbound voice prospecting and digital sales techniques to exceed quotas within first year consistently. Developed strong foundational skills in client relationship management by treating each prospect as a focused project, implementing organized tracking systems and personalized outreach strategi

Demonstrated exceptional growth potential as Sales Development Representative, mastering outbound voice prospecting and digital sales techniques to exceed quotas. Built proficiency across multiple sales channels and closed high-value deals.

Leading with Empathy & Execution in FoodTech

At Zomato, I didn’t just manage social media—I built a customer care playbook that became the voice of the brand, while piloting projects that bridged gaps between our community and our product.

🔹 Transformed social care into a growth lever:

Scaled a 24/7 response system, slashing average resolution time from 46 hours to a couple of hours.

Turned co

cted as the primary point of contact for high-stakes customer complaints and escalations originating from major social media channels, including LinkedIn, Instagram, Reddit, and X (Twitter).
- Monitored, analyzed, and responded to customer feedback, inquiries, and complaints in real time, ensuring prompt and empathetic resolution.
- Collaborated cross-functionally with operations, product, and mar

1. Serves customers by providing process related information and resolving queries.
2. Opens customer accounts by recording account information.
3. Maintains customer records by updating account information.
4. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expeditin

Managed operations and contributed to team efforts by accomplishing related results as needed.

Completed primary and secondary education from 2004 to 2014.