I am seeking several key attributes that align with my professional goals and personal values. Firstly, I value opportunities for growth and development, both in terms of advancing my skills and progressing within the organisation. A supportive and collaborative work environment is essential.
MBLooking for a job
Muntasir Burney
@muntasirburney
Professional Tech Support and Results Driven Operations Coordinator.
IndiaWhat I'm looking for
I am a seasoned Tech Support Advisor with 2.6 years of comprehensive experience in providing exceptional technical assistance and troubleshooting solutions within fast-paced SaaS environments. With a strong background in resolving complex technical issues and a proven track record of ensuring customer satisfaction, I am adept at delivering prompt and effective support to meet and exceed service level agreements. My proficiency extends to diagnosing software and hardware problems, offering clear and concise guidance, and cultivating positive client relationships.
Experience
Work history, roles, and key accomplishments
TNOperations Coordinator
The Vanity Project NYC
Sep 2023 - Mar 2024 (6 months)
Dynamic and results-oriented Operations Coordinator with a proven track record of driving efficiency and excellence in operations management. With a keen eye for detail and a passion for organization, I excel in coordinating multifaceted projects and optimizing processes to ensure seamless operations. Proficient in management principles, I leverage my leadership skills to foster collaboration and
TMManaged key accounts for search engine marketing, developing and executing successful online advertising campaigns. Conducted data analysis to optimize campaign performance, resulting in increased ROI and client satisfaction. Proficient in a diverse range of IT skills, with a proven history of leveraging technological expertise to drive innovation and streamline operations.
AM
In my role within AWS customer support, I leverage my technical expertise to deliver top-notch assistance to clients utilising AWS services. With a deep understanding of cloud computing principles and extensive experience navigating AWS platforms, I'm adept at resolving complex issues efficiently. My strong communication skills enable me to effectively interact with clients, ensuring their needs
Education
Degrees, certifications, and relevant coursework
Muntasir hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
14k-100k USD
Social media
Job categories
Skills
SQLPythonProject ManagementCommunicationSalesData AnalysisBusiness DevelopmentProduct ManagementProblem SolvingExcelAccount ManagementCustomer SuccessGitHubSaaSHTMLMySQLMarketingCustomer SupportCustomer ServicePerformance MetricsCustomer SatisfactionCustomer ManagementCommunication SkillsSearch MarketingMarketing CampaignsROI OptimizationITOperations ManagementProject CoordinationProcess OptimizationLeadership
Interested in hiring Muntasir?
You can contact Muntasir and 90k+ other talented remote workers on Himalayas.
Message MuntasirFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
