Rajesh Khunte
@rajeshkhunte
Motivated tech-transition professional with seller support experience and growing Python/AWS skills.
What I'm looking for
I am a motivated, detail-oriented professional transitioning from customer support and operations into technology-focused roles. With hands-on experience supporting Amazon sellers, I consistently met SLA targets while resolving listing, payment, and account health issues.
My background includes cross-functional collaboration to escalate complex cases, creating process improvements, and developing internal documentation to address chronic system issues. I also have experience in customer-facing roles at Guardians EMS and in business development with Testbook.com.
I hold an MCA and BCA, and I have completed certifications in Python, PHP, and AWS Cloud Computing. I leverage MS Office, SQL, HTML/CSS, and data analysis to drive operational efficiency and informed decision-making.
I am passionate about learning new technical tools and applying analytical problem-solving to contribute to innovative solutions in a tech environment. I seek roles where I can grow technically while improving processes and customer outcomes.
Experience
Work history, roles, and key accomplishments
Delivered high-quality seller support resolving listings, payments, and account health issues while meeting SLAs and maintaining response time, resolution rate, and customer satisfaction metrics.
Process Executive
Guardians EMS
Apr 2023 - Jun 2024 (1 year 2 months)
Handled customer communications, prepared operational reports, and collaborated with teams to identify improvements that enhanced departmental performance and service delivery.
Business Development Associate
Testbook.com
Jan 2021 - Aug 2021 (7 months)
Engaged prospective clients to communicate product value, supported new business strategy implementation, and directed sales and customer relationship activities to drive growth.
Education
Degrees, certifications, and relevant coursework
Shri Shankaracharya Group of Institutions
Master of Computer Applications, Computer Applications
2020 - 2022
Grade: CGPA: 7.9
Completed a Master of Computer Applications with a CGPA of 7.9, focusing on advanced computer science and application development.
K. D. Rungta College of Science and Technology
Bachelor of Computer Applications, Computer Applications
2017 - 2020
Grade: CGPA: 7.1
Completed a Bachelor of Computer Applications with a CGPA of 7.1, covering foundational topics in computing and application development.
Availability
Location
Authorized to work in
Job categories
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