Open to opportunities

Rajesh Khunte

@rajeshkhunte

Message

Motivated tech-transition professional with seller support experience and growing Python/AWS skills.

India

Message

What I'm looking for

I seek a technology-focused role where I can apply my support and operational experience, grow technical skills (Python/AWS/SQL), and contribute to process improvements in a collaborative, learning-oriented team.

I am a motivated, detail-oriented professional transitioning from customer support and operations into technology-focused roles. With hands-on experience supporting Amazon sellers, I consistently met SLA targets while resolving listing, payment, and account health issues.

My background includes cross-functional collaboration to escalate complex cases, creating process improvements, and developing internal documentation to address chronic system issues. I also have experience in customer-facing roles at Guardians EMS and in business development with Testbook.com.

I hold an MCA and BCA, and I have completed certifications in Python, PHP, and AWS Cloud Computing. I leverage MS Office, SQL, HTML/CSS, and data analysis to drive operational efficiency and informed decision-making.

I am passionate about learning new technical tools and applying analytical problem-solving to contribute to innovative solutions in a tech environment. I seek roles where I can grow technically while improving processes and customer outcomes.

Experience

Work history, roles, and key accomplishments

SPS Associate

Amazon

Jun 2024 - Sep 2025 (1 year 3 months)

Delivered high-quality seller support resolving listings, payments, and account health issues while meeting SLAs and maintaining response time, resolution rate, and customer satisfaction metrics.

SLA Management Process Improvement Documentation MS Office Data Analysis

Process Executive

Guardians EMS

Apr 2023 - Jun 2024 (1 year 2 months)

Handled customer communications, prepared operational reports, and collaborated with teams to identify improvements that enhanced departmental performance and service delivery.

Customer Service Reporting Process Improvement Relationship Management MS Office Data Tracking

Business Development Associate

Testbook.com

Jan 2021 - Aug 2021 (7 months)

Engaged prospective clients to communicate product value, supported new business strategy implementation, and directed sales and customer relationship activities to drive growth.

Business Development Communications Sales Client Acquisition Customer Relationship Management