Open to opportunities

Moses Olamobisi

@mosesolamobisi

Message

Results-driven customer service professional with strong relationship management skills.

Nigeria

Message

What I'm looking for

I seek a role in a dynamic environment that values customer satisfaction and offers opportunities for professional growth.

I am a dedicated Customer Service Professional with a proven track record in relationship management and client success. My experience spans various roles where I have honed my skills in problem resolution and effective communication. I thrive in environments where I can enhance customer satisfaction through tailored solutions and efficient service delivery.

Throughout my career, I have successfully managed customer inquiries and complaints, ensuring a seamless experience for clients. My tenure at Outcess Solutions LTD and Sun King has equipped me with the ability to foster long-term customer relationships and drive business growth. I am committed to providing exceptional service while enhancing brand reputation and customer loyalty.

Experience

Work history, roles, and key accomplishments

Customer Service Officer

Outcess Solutions LTD

May 2024 - May 2024 (0 months)

Managed outbound customer calls, providing accurate information and support for products and services. Delivered exceptional customer service by resolving inquiries and complaints efficiently, contributing to increased customer loyalty.

Customer Service CRM Tools Communication Customer Retention Upselling Customer Support

Energy Officer

Sun King

Jan 2023 - Jan 2024 (1 year)

Developed strong relationships with stakeholders by assessing energy needs and delivering customized solutions. Collaborated with teams to create campaigns that increased market penetration and revenue significantly.

Stakeholder Management Campaign Development Data Tracking Compliance Performance Monitoring Client Experience Team Collaboration Revenue

Field Sales Executive

Sun King

Nov 2019 - Oct 2021 (1 year 11 months)

Built and maintained relationships with customers, exceeding sales targets and driving revenue growth. Educated customers on product features, ensuring informed decisions and maximizing loyalty.

Sales Management Sales Growth Customer Education Team Collaboration Customer Satisfaction Communication Problem Solving

Education

Degrees, certifications, and relevant coursework

University of Ilorin

Bachelor of Arts, History and International Studies

Grade: Second Class Honors

Completed a Bachelor of Arts in History and International Studies, focusing on the historical context of international relations and cultural studies.