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Moses Atewe

@mosesatewe

Customer Service Representative at OCG Solar Ltd who supported customers with solar systems, installations, payment plans, and service issues.

Nigeria

Message

At OCG Solar Ltd, I handled inbound and outbound customer communications about solar energy systems, installations, pricing, payment plans, maintenance, and warranties.

I helped customers select products and services based on their energy needs, and documented complaints, installation concerns, maintenance requests, and other service issues.

At Luxury Wise Warehouse, I generated sales opportunities, responded to customer inquiries, and coordinated orders while following up with clients.

At Softsmart, I called prospective businesses about software solutions, qualified leads, addressed objections, and scheduled product demonstrations and sales consultations.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

OCG Solar Ltd

May 2025 - Aug 2026 (1 year 3 months)

Managed inbound and outbound customer communications, responding to inquiries about solar energy systems, installation services, pricing, payment plans, maintenance, and warranties. Assisted customers with product and service selection, handled complaints, and maintained accurate records.

Customer Retention Problem Solving Complaint Resolution Customer Relationship Management Communication Skills Active Listening Attention To Detail Empathy Inbound and Outbound Call Handling

Sales Representative

Luxury Wise Warehouse

Feb 2023 - Apr 2025 (2 years 2 months)

Generated new sales opportunities by prospecting businesses, retailers, wholesalers, and corporate clients, and promoting available products and warehouse services. Managed customer inquiries, built relationships, and coordinated with warehouse, inventory, logistics, and delivery teams.

Sales Telemarketing Customer Relationship Management Communication Skills Active Listening Attention To Detail Empathy Inbound and Outbound Call Handling

Telemarketing Officer

Softsmart

May 2021 - Jan 2023 (1 year 8 months)

Conducted high-volume outbound calls to prospective businesses, introducing the company's all-in-one software solutions and explaining key features and benefits. Identified and qualified prospects, handled objections, and scheduled product demonstrations and sales consultations.

Telemarketing Sales Communication Skills Active Listening Attention To Detail Empathy Inbound and Outbound Call Handling