emmanuel ibukunEI
Open to opportunities

emmanuel ibukun

@emmanuelibukun

Dedicated customer service professional

Nigeria

What I'm looking for

Seeking a challenging role that leverages my customer service expertise to drive business growth and customer satisfaction.

I am a results-driven customer service professional with over 5 years of experience delivering exceptional support and problem-solving solutions to clients. I possess strong soft skills, including team supervision and management, communication, and emotional intelligence.

Throughout my career, I have demonstrated a keen ability to adapt to diverse situations, identify customers' needs, and foster long-lasting relationships, resulting in increased customer satisfaction and retention.

I am proficient in active listening and effective communication, with a strong ability to work in fast-paced environments and prioritize tasks to meet deadlines.

Experience

Work history, roles, and key accomplishments

BL

Call Centre Supervisor

Bboxx Energy Access Nigeria Limited

Feb 2022 - Dec 2022 (10 months)

Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.

BL

Call Centre Supervisor

Bboxx Energy Access Nigeria Limited

Feb 2022 - Dec 2022 (10 months)

Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.

BL

Call Centre Operator

Bboxx Energy Access Nigeria Limited

Apr 2021 - Feb 2022 (10 months)

Attending to customers via calls, emails, and chats daily.

BL

Call Centre Operator

Bboxx Energy Access Nigeria Limited

Feb 2021 - Feb 2022 (1 year)

Attending to customers via calls, emails, and chats daily.

JN

Customer Service Rep

Jumia Nigeria

Jan 2018 - Jan 2020 (2 years)

Attending to customers via calls, emails, and chats daily.

JN

Customer Service Rep

Jumia Nigeria

Jan 2018 - Jan 2020 (2 years)

Attending to customers via calls, emails, and chats daily.

Education

Degrees, certifications, and relevant coursework

emmanuel hasn't added their education

Don't worry, there are 90k+ talented remote workers on Himalayas

Browse remote talent

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
emmanuel ibukun - Call Centre Supervisor - Bboxx Energy Access Nigeria Limited | Himalayas