I am looking for Customer Service/Customer Support jobs , virtual assistance
Open to opportunities
Modesta Onuchukwu
@modestaonuchukwu
I am a BNSc Nurse and Virtual Assistant skilled in project management and customer support. I bridge clinical expertise and digital efficiency.
NigeriaWhat I'm looking for
I am a detail-oriented Administrative Virtual Assistant and Customer Support Specialist with a Bachelor of Nursing Science. I have hands-on experience in managing high-volume communications, scheduling, data entry, and client support, with a focus on delivering exceptional service. I am passionate about helping businesses streamline their administrative processes and enhance customer satisfaction. Highly adaptable and tech-savvy, I thrive in remote work environments and enjoy learning new tools and systems.
Experience
Work history, roles, and key accomplishments
DS
Current
Customer service
Digital Witch Support
Jan 2026 - Present (5 months)
I am a customer service Agent
RE
Current
Customer Support Assistant
Remote
Jan 2026 - Present (5 months)
Managed 40+ daily emails, responding to client inquiries with clear, professional communication. Scheduled meetings with Google Calendar and resolved customer issues via email and chat to improve overall customer experience.
FC
Patient care
Federal Medical Centre
Jan 2024 - Feb 2025 (1 year 1 month)
I was an intern at Federal Medical Centre
FC
Patient care
Federal Medical Centre
Jan 2024 - Feb 2025 (1 year 1 month)
I was an intern at Federal Medical Centre
Education
Degrees, certifications, and relevant coursework
Abia State University
Bachelor of Nursing Science (BNSc), Nursing Science
2018 - 2023
Earned a Bachelor of Nursing Science (BNSc) at Abia State University from 2018 to 2023.
DA
Digital Witch Academy
Certification, Administrative Support
2026 -
Completed an Administrative Support certification at Digital Witch Academy in 2026.
DA
Digital Witch Academy
Certification, Customer Service
2026 -
Completed a Customer Service certification at Digital Witch Academy in 2026.
Abia State University Uturu
Bachelor of Nursing Science (BNSc), Nursing Science
2018 - 2023
Grade: Second Class Honours (Upper Division)
Graduated with Second Class Honours
Availability
Open to opportunities
Location
NigeriaAuthorized to work in
Job categories
Customer Service RepresentativeVirtual AssistantCustomer Service AgentProject ManagerAdministrative AssistantAppointment SetterHealthcareCustomer Service RepresentativeAdministrative SupportCustomer Service SpecialistCustomer Care SpecialistClient Support SpecialistCustomer Support RepresentativeSupport SpecialistCustomer Support
Skills
Customer SupportVirtual AssistantZendeskHubSpotCRMProject ManagementAppointment SettingProblem SolvingDetail OrientedAdministrative SupportCommunication SkillsTroubleshootingCustomer SatisfactionCalendar ManagementEmail SupportChat SupportInterpersonal SkillsTime ManagementMultitaskingComplaint ResolutionGoogle DocsGoogle SheetsGmailGoogle CalendarZoomRemote WorkGoogle Workspace Remote
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