Oluchi Uwalaka

I'm currently providing freelance remote support as an Administrative Assistant and Customer Support Virtual Assistant, responding to customer inquiries across email, chat, and messaging platforms.

I manage appointments, bookings, service updates, customer records, spreadsheets, billing inquiries, invoice tracking, and documentation while maintaining clear, professional communication. I coordinate with team members to keep workflows smooth and services timely.

As a Registered Nurse and Administrative Support professional in healthcare facilities, I support patients, families, and healthcare teams in fast-paced environments. I coordinate follow-ups, maintain compliant records, prepare reports, and contribute to positive client experiences.

I'm available for remote customer service and support roles where I can bring empathy, organization, confidentiality, and dependable communication.