Open to opportunities

Miracle Agbeotu

@miracleagbeotu

Message

I resolve customer issues, qualify sales leads, and maintain accurate CRM records across remote support channels.

Nigeria

Message

What I'm looking for

I'm looking for a remote customer support, client relations, or sales support role where I can resolve customer issues, maintain accurate records, support revenue goals, and contribute to a collaborative team.

I've supported customers and sales pipelines at Unateus, handling high volumes of inbound and outbound calls, qualifying leads, processing orders, resolving complaints, and maintaining accurate CRM records.

At Respectech, I turned client briefs into customer-facing website, product-page, and email copy while managing correspondence, feedback, documentation, and content calendars.

My work at Miebibel International School included resolving parent enquiries, maintaining employee and student records, coordinating administrative communications, and supporting staff onboarding. I received an Administrative Excellence Award for accuracy, responsiveness, and service quality.

I've also managed executive communications and complex scheduling at Breeze Micro Limited, and led social media engagement and campaign reporting at Aidos. I'm equipped for remote work and available to start immediately.

Experience

Work history, roles, and key accomplishments

Sales Call Center Operator

Unateus

Nov 2024 - Feb 2026 (1 year 3 months)

Handled outbound and inbound calls, qualifying leads and routing prospects through the sales pipeline. Maintained CRM records, resolved complaints, and processed orders accurately.

Sales Support Lead Generation CRM Salesforce HubSpot Inbound Calls Outbound Calling Complaint Resolution Order Processing Data Entry

Copywriter & Content Strategist

Respectech

Aug 2023 - Dec 2025 (2 years 4 months)

Managed client correspondence and produced customer-facing copy for websites and email campaigns. Maintained documentation and edited materials for brand consistency.

Copywriting Content Strategy Client Communication Project Management Editing Proofreading Email Marketing

HR & Administrative Officer

Miebibel International School

May 2023 - Aug 2024 (1 year 3 months)

Served as primary contact for parent and client enquiries, resolving complaints professionally. Maintained employee and student records, coordinated scheduling, and supported onboarding.

HR Administration Data Entry Scheduling Onboarding Complaint Resolution

Executive Virtual Assistant

Breeze Micro Limited

Feb 2021 - Oct 2023 (2 years 8 months)

Managed executive inbox, coordinated scheduling across time zones, and represented executive in meetings. Researched travel arrangements and prepared reports and presentations.

Email Management Scheduling Travel Coordination Report Preparation And Presentations

Social Media & Communications Manager

Aidos

May 2023 - Aug 2023 (3 months)

Managed multi-platform social media accounts, growing engagement through audience-focused content. Responded to enquiries and tracked campaign performance using analytics tools.

Social Media Management Content Creation Google Analytics Hootsuite Campaign Tracking