Michelle Quinol
@michellequinol
Detail-oriented professional with diverse experience in customer service.
What I'm looking for
My name is Michelle Mante Quinol, and I am a dedicated professional with a background in customer service and administrative roles. I have gained valuable experience working in various capacities, including as a Research Analyst and Customer Service Representative. My journey has equipped me with strong communication skills and the ability to adapt to different work environments.
I am passionate about enhancing my skills and contributing to a company's success. My experience as a Barangay Secretary and in various customer-facing roles has honed my ability to manage tasks efficiently while providing excellent service. I am eager to continue my professional development and take on new challenges that will allow me to grow.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Qualfon
Aug 2023 - Nov 2023 (3 months)
Handled customer inquiries, provided information about products and services, and resolved complaints. Focused on delivering exceptional service to enhance customer experience.
Chat Support
Healthcare
Nov 2020 - Jun 2021 (7 months)
Provided customer support via chat, addressing inquiries and resolving issues promptly. Maintained a high level of customer satisfaction.
Merchandiser
Mead Johnson
Jan 2020 - Oct 2020 (9 months)
Managed product displays, ensured stock availability, and provided product information to customers. Worked closely with retailers to optimize product placement.
Research Analyst
Fair Research Center DBA Sourcecrub Inc.
Jan 2019 - Feb 2020 (1 year 1 month)
Conducted research and analysis for various projects, compiled data, and presented findings to management. Collaborated with team members to improve research methodologies.
Barangay Secretary
Barangay Ubos
Jul 2018 - Jan 2019 (6 months)
Managed administrative tasks, recorded minutes of meetings, and assisted in community programs. Acted as a liaison between the barangay and residents.
Service Crew
Mang Inasal
Jan 2018 - Jul 2018 (6 months)
Assisted in food preparation, served customers, and maintained a clean working environment. Collaborated with team members to ensure efficient service.
Waitress
Vanilla Cupcake
Jun 2017 - Nov 2017 (5 months)
Provided excellent customer service, took orders, and served food and beverages in a fast-paced environment. Maintained cleanliness and organization of the dining area.
Encoder
Personal Collection
Mar 2016 - Dec 2016 (9 months)
Responsible for data entry and maintaining accurate records for the company. Ensured timely processing of information and supported administrative tasks.
Education
Degrees, certifications, and relevant coursework
Negros Oriental State University
Bachelor of Science, Criminology
2012 - 2013
Completed a Bachelor of Science in Criminology, focusing on the study of crime, criminal behavior, and the criminal justice system.
Bayawan National High School
High School Diploma, General Education
2010 - 2011
Completed secondary education with a focus on general academic subjects.
Bayawan City Central Elementary School
Elementary School Diploma, Elementary Education
2007 - 2008
Completed elementary education, laying the foundation for future academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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