kay aristas
@kayaristas
Customer-focused service professional skilled in retail operations and problem solving.
What I'm looking for
I am a customer-service professional with hands-on experience in retail and contact-center environments, committed to delivering reliable, clear support and follow-through. I have worked directly with customers to process purchases, handle inquiries, and resolve complaints while maintaining satisfaction.
My background includes roles in fast-paced teams where I developed strong communication, organizational, and problem-solving skills. I am detail-oriented and dependable, with experience managing transactions, packaging products, and maintaining hygiene and safety standards in food-service settings.
I bring a practical mix of customer support experience and hospitality/kitchen operations, including inventory monitoring, efficient food preparation, and adherence to policies and sanitation. I am comfortable with Western communication styles and possess a stable technical setup for remote work.
I am eager to learn new tools and systems, thrive in collaborative teams, and seek roles that value adaptability, consistent communication, and dependable execution of tasks.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Teleperformance
Oct 2021 - Dec 2022 (1 year 2 months)
Answered customer inquiries and resolved complaints for the T-Mobile account, processed orders and returns, and maintained customer satisfaction through clear communication in a high-volume contact center.
Kitchen Staff
Redtail Shrimps and More
Aug 2019 - Present (6 years 4 months)
Performed efficient food preparation and packaging, maintained hygiene and safety standards, organized supplies and monitored inventory while ensuring product quality and professional service.
Kitchen Staff
Apple Tree Beach and Resort
Apr 2018 - Present (7 years 8 months)
Handled meal preparation and cooking with attention to customer preferences, upheld sanitation standards, managed inventory, and supported kitchen teamwork to deliver consistent service.
Education
Degrees, certifications, and relevant coursework
Phinma COC College
Bachelor of Early Childhood Education, Early Childhood Education
Completed coursework for a Bachelor of Early Childhood Education at Phinma COC College.
Pilgrim Christian College
NC II Cookery and NC II Baking, Culinary Arts / Home Economics
Completed NC II certifications in Cookery and Baking focusing on practical culinary skills and food hygiene.
Cagayan de Oro National High School
High School Diploma, Home Economics
Attended junior and senior high school with a focus on Home Economics and English communication skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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