Maryann Adamu
@maryannadamu
Customer-focused client success professional driving satisfaction and retention.
What I'm looking for
I am a customer-focused Client Success professional with years of experience building and maintaining positive client relationships, resolving issues promptly, and driving loyalty. I consistently delivered strong results—including achieving over 70% customer satisfaction ratings—and contributed to customer retention and business growth across construction and FMCG sectors.
My background spans client engagement, business development, order processing, and cross-functional collaboration; I excel at networking, upselling, CRM use, and preparing proposals and reports to support sales and project teams. I bring effective communication, negotiation, and administrative strengths to roles that require responsiveness and attention to client needs.
Experience
Work history, roles, and key accomplishments
Client Success Personnel
Leewhyte Construction
Jan 2020 - Present (5 years 9 months)
Manage client relationships and project communications, driving client acquisition and retention through outreach and timely issue resolution resulting in consistently high satisfaction ratings.
Business Developer
May & Baker Nig. Plc
May 2017 - Dec 2019 (2 years 7 months)
Drove territory expansion and sales through direct outreach, negotiation, and relationship building, securing orders and managing deliveries while maintaining sales and activity reports.
Customer Service Representative
Beloxxi Industries Ltd.
Sep 2015 - Apr 2017 (1 year 7 months)
Handled customer inquiries and orders, managed logistics and transporter payments, and produced sales and distributor performance reports to inform operational decisions.
Education
Degrees, certifications, and relevant coursework
Caritas University
Bachelor of Science, Industrial Chemistry
Completed a Bachelor of Science in Industrial Chemistry at Caritas University, graduating in August 2015.
Availability
Location
Authorized to work in
Job categories
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