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@mosesolaniyi
Customer service and sales professional driving customer satisfaction and lead generation.
I am a proactive customer service and sales professional with over 3 years of experience delivering exceptional client experiences, resolving complex issues, and consistently exceeding service and lead-generation targets. I have a strong track record using CRM systems such as HubSpot and Salesforce to manage pipelines, document interactions, and optimize follow-ups.
My background includes remote sales development and hands-on customer support in financial services and legal administration, where I developed excellent communication, conflict-resolution, and account-management skills. I bring a detail-oriented, tech-savvy approach to collaboration and process improvement, focused on building relationships and driving measurable results.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

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Work history, roles, and key accomplishments
BAO Corporations
Jan 2024 - Present (1 year 10 months)
Created outbound sales strategies and qualified prospects to generate quality leads, consistently exceeding lead generation and appointment-setting targets while managing HubSpot CRM to optimize pipelines.
Ultimcred Finance Ltd
Jan 2022 - Jan 2024 (2 years)
Handled customer inquiries across phone, email, and WhatsApp, resolved complaints empathetically, and maintained CRM records to process service requests, contributing to improved satisfaction and retention.
Cityside Solicitors
Jan 2019 - Jan 2022 (3 years)
Managed calendars, scheduled meetings, and maintained filing systems while preparing reports and presentations to support operational efficiency and secure document management.
Degrees, certifications, and relevant coursework
Bachelor of Science, English Language
Completed a Bachelor of Science in English Language with coursework in linguistics and communication, graduating in 2016.
Software and tools used professionally
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