Marina User

Providing customer support on multiple multilingual projects, ensuring high levels of customer satisfaction and effective resolution of inquiries.

Working on various inbound and outbound sales and customer support projects as per client requests, delivering tailored solutions.

Delivered in-depth end-user support, resolving incidents and managing tickets to achieve service level objectives while maintaining high customer satisfaction.

Provided comprehensive support for medical and pharmaceutical companies, troubleshooting hardware and software issues and ensuring customer satisfaction.

Supported managed service providers with technical issues related to Acronis Cyber Protect, ensuring effective communication in Dutch and English.

Delivered top-level customer support in a multilingual environment, handling inbound and outbound queries effectively.

Provided customer support via email, managing accounts and resolving queries to ensure customer satisfaction in the music industry.

Resolved computer issues for a global car company, managing customer contacts and ensuring compliance with quality standards.

Reviewed advertising campaigns for clients, ensuring compliance with budget and quality standards while providing excellent customer service.

Provided technical support for Hewlett Packard computers, managing calls and ensuring customer issues were resolved efficiently.

Engaged in various projects including data entry and customer support on a freelance basis, adapting to client needs.

Managed customer orders and inquiries in a contact center environment, ensuring high service quality and effective communication.

Promoted products at fairs and events, engaging customers and providing information to drive sales.

Handled customer complaints and inquiries, ensuring effective resolution and customer satisfaction.