Margaret Rubio-Keefer

I am an Operations Manager with over 10 years of experience in operations management, data analysis, and program administration. My career has been marked by a proven track record of enhancing team efficiency and compliance within health and educational sectors. Notably, I successfully expanded Operations at Eliot Community Human Services from two to six people, demonstrating my ability to lead and grow teams effectively.

My expertise lies in utilizing advanced analytical tools to derive actionable insights and streamline reporting processes. I have developed and implemented reporting analyses using technology solutions, such as Excel and Google Sheets, which have significantly enhanced operational efficiency. My collaborative approach has allowed me to work with various stakeholders, streamlining processes and reducing resolution times by over 60% for enrollment and coverage discrepancies.

As a leader, I prioritize team development and fostering a diverse and welcoming culture. I have successfully hired, trained, and mentored employees, resulting in a doubling of department size and increased productivity. My commitment to professional development ensures that my team members are prepared for key roles, contributing to a positive and productive work environment.