chenille h

I am a visionary and mission-driven executive with over 20 years of experience in leading scalable operations and compliance in complex academic and nonprofit environments. My expertise lies in building inclusive systems and driving performance through operational excellence, ensuring that organizational strategies align with mission outcomes. I have a proven track record of leading digital transformation initiatives and implementing performance metrics that significantly increase efficiency and impact.

Throughout my career, I have achieved notable successes, such as leading a transformation at Harvard CBAR that reduced employee ramp-up time by 35% and improved one-year retention by 20%. At Boston University, I implemented department-wide performance dashboards that boosted engagement and responsiveness. My role as Assistant Director at Harvard T.H. Chan School of Public Health involved spearheading onboarding and compliance initiatives, while my experience at Boston University included directing operations and compliance monitoring for academic programs across regional medical sites.