I am a seasoned Operations Manager with a track record of success in leading and mentoring a diverse team of individuals to attain operational excellence. I am skilled in overseeing daily activities and implementing strategic ideas for the team and overall provider experience center. I am committed to the mission and optimizing processes amongst the people to drive efficiency in processes and goals.
Throughout my career, I have demonstrated strong time management, collaboration, and data-driven decision-making skills. I excel in building relationships and strategic planning. I am proficient in Microsoft Office Suite, data analysis, and quality management tools.
