Lyynn Shiraku
@lyynnshiraku
I support customers, communications, and operations across remote and in-person teams.
What I'm looking for
I've supported customer communication, marketing, and administrative operations at Auscare International College, Mukys Importers Ltd, Pat Consulting, and Axis Neuro Clinics. I manage inquiries, schedules, records, reports, stakeholder communication, enrollment processes, and customer follow-up across phone, email, social media, and face-to-face channels.
My background in journalism, hosting, blogging, marketing, and freelance voice-over work helps me communicate clearly with diverse audiences. I'm comfortable working independently in remote environments using digital collaboration and CRM tools, while continuing my French studies and building my virtual assistant skills.
Experience
Work history, roles, and key accomplishments
Administration Coordinator
Auscare International College
Jun 2025 - Present (1 year 3 months)
Coordinated communication with students, staff, and stakeholders across multiple channels. Managed inquiries, supported content initiatives, and prepared enrollment and operational reports.
Administration Personnel
Pat Consulting
Aug 2025 - Feb 2026 (6 months)
Provided remote administrative support, managed calendars, scheduled meetings, and handled email correspondence. Prepared reports and maintained digital records.
Marketing & Communications Officer
Mukys Importers Ltd
Feb 2023 - May 2025 (2 years 3 months)
Responded to customer inquiries via phone, email, social media, and walk-ins. Managed social media platforms, prepared reports, and supported marketing campaigns.
Customer Service Representative
Axis Neuro Clinics
May 2022 - Dec 2022 (7 months)
Coordinated appointments, travel logistics, and client communication. Maintained confidential records and ensured smooth administrative operations.
Customer Service Representative
Just Eyes Opticians
Feb 2022 - Apr 2022 (2 months)
Provided timely responses to customer inquiries and assisted patients in making informed eye care decisions. Maintained a clean and organized workstation.
Marketing Executive & Blogger
Brandon Media Ltd
Feb 2020 - Jan 2022 (1 year 11 months)
Developed targeted marketing campaigns based on audience analytics. Pitched marketing strategies to executives and clients, and researched, wrote, and published engaging content.
News Presenter & Show Host
Tawala TV
Jan 2019 - Jan 2020 (1 year)
Conducted interviews and communicated effectively with diverse audiences. Prepared scripts and delivered professional presentations under tight deadlines.
Intern
Sheki FM
Jun 2018 - Jan 2019 (7 months)
Produced voice commercials and co-hosted a live show. Reported news and assisted in video shooting, editing, and scriptwriting.
Education
Degrees, certifications, and relevant coursework
Alliance Française
A2 Level, French Language
Studying French language at A2 level, ongoing.
ALX Africa
Certificate, Virtual Assistant
2025 - 2025
Completed Virtual Assistant training from October to December 2025.
Kenya Film Commission
Certificate, Script Writing and Production
Completed a course in Script Writing and Production in October 2021.
Mombasa Aviation Training Institute
Diploma, Journalism and Mass Communication
Earned a Diploma in Journalism and Mass Communication in November 2022.
Kenya Methodist University
Bachelor of Communication and Media Studies, Communication and Media Studies
Pursuing a Bachelor of Communication and Media Studies, resuming in January 2027.
Generation - Centum Learning
Certificate, Marketing
Completed a Marketing course in February 2018.
Adventure Training College
Certificate, Computer Packages
Completed Computer Packages training in July 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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