Open to opportunities

Faith Muoki

@faithmuoki1

Reliable administrative assistant with strong communication, organization, and customer service skills. Ready to support remote teams.

Kenya

Message

What I'm looking for

I’m looking for a receptionist role where I can support smooth front-office operations—especially in healthcare—using my communication, appointment scheduling, and record-keeping skills while keeping confidentiality and service quality high.

Customer service and administrative support professional with experience in client communication, scheduling, record management, and coordinating day-to-day operations. Skilled at managing multiple tasks, maintaining organized workflows, and providing professional support through phone, email, and virtual communication. Proficient in Microsoft Office, Google Workspace, and other digital tools, with a strong attention to detail and a willingness to learn new systems. I enjoy working in fast-paced environments, solving problems, and helping teams stay organized while delivering excellent service.

Experience

Work history, roles, and key accomplishments

Current

Assistant – Events & Content Planning

Current

Picha Perfect

May 2022 - Present (4 years 2 months)

Coordinated communication between clients and vendors, scheduled appointments, and organized event details. Assisted with event setup and coordination and handled last-minute issues during events.

Appointment Scheduling Event Planning Event Coordination Issue Resolution

Booth Supervisor & Social Media Manager

Captured by TSP

Nov 2022 - Jul 2024 (1 year 8 months)

Attended to customers during events, answering questions and managing bookings and customer requests. Kept records of client interactions and appointments while supporting booth activities in busy event environments.

Customer Service event support Booking Management Handling Customer Requests Record keeping Social Media Management

Volunteer Social Worker

Little Rock ECD School

Sep 2023 - Feb 2024 (5 months)

Recorded and updated client information and case notes, and followed up with families through phone calls and visits. Helped connect clients to support services and handled sensitive information confidentially.

Family Follow Up client support Confidentiality

Brand Promoter & Sales Representative

Capital Agencies

Aug 2019 - Mar 2020 (7 months)

Promoted products during events and activations by talking to customers and explaining products. Supported event setup and coordination, met sales targets, and built customer relationships.

Product Promotion Customer Engagement Sales Sales Targets Event Coordination event support