virgy siebela
@virgysiebela
Seasoned professional with expertise in administrative support and customer service.
What I'm looking for
I am a seasoned professional with over three years of diverse experience in administrative support, customer interaction, and communications. My journey has equipped me with a strong skill set in managing correspondence, event coordination, and providing exceptional service. In my role as an Executive Assistant at Jugoco Engineering Services, I successfully managed the CEO's daily itinerary, ensuring punctuality and efficiency while maintaining confidentiality in handling sensitive information.
My experience as a Receptionist at Inspire Wellness Center further honed my ability to provide exceptional service to patients and support medical staff. I coordinated appointment scheduling and maintained inventory levels, ensuring smooth clinic operations. I am now seeking a Customer Service Agent position where I can leverage my expertise in client relations and operational efficiency to contribute positively to a dynamic team.
Experience
Work history, roles, and key accomplishments
Executive Assistant
Jugoco Engineering Services
Jun 2021 - May 2024 (2 years 11 months)
Managed the CEO's daily itinerary, organized appointments, and prepared various documents while maintaining confidentiality. Coordinated with internal and external parties to support company operations and planned virtual events.
Receptionist
Inspire Wellness Center
Apr 2020 - Jun 2021 (1 year 2 months)
Managed front desk operations, provided exceptional service to patients, coordinated appointment scheduling, and maintained inventory levels to support clinic operations.
Marketing and Communications Assistant
Maralal Safari Lodge
Mar 2019 - Mar 2020 (1 year)
Developed and implemented marketing strategies, analyzed customer feedback, and enhanced service delivery to increase brand visibility and customer engagement.
Intern - Corporate Affairs Department
Kenya Reinsurance Corporation
Jul 2018 - Oct 2018 (3 months)
Coordinated logistical aspects of seminars and corporate events, composed internal e-bulletins, and managed public relations activities to enhance brand awareness.
Intern - Communications & Public Relations Department
Communications Authority of Kenya
May 2018 - Jul 2018 (2 months)
Managed event logistics, coordinated communications for industry events, and crafted engaging content for social media to enhance online presence.
Intern - Media Department
Parklands Baptist Church
Aug 2014 - Sep 2014 (1 month)
Operated cameras for events, developed scripts, and facilitated live streaming activities to ensure high-quality visual documentation and audience engagement.
Volunteer
ECN 99.9 FM Radio
Jan 2012 - Apr 2014 (2 years 3 months)
Edited and assembled news content, produced feature segments, and enhanced audience engagement through compelling storytelling and reporting.
Intern
Kenya Broadcasting Corporation (KBC)
Oct 2012 - Jan 2013 (3 months)
Conducted research for news segments, edited scripts for clarity, and ensured content quality and factual integrity in news delivery.
Education
Degrees, certifications, and relevant coursework
ALX Africa
Certificate, Virtual Assistance
2024 -
Completed a program focused on virtual assistance, enhancing skills in administrative support and client relations.
Kenya Institute of Mass Communication
Diploma, Media Production
2012 - 2014
Pursued a diploma in Radio Programmes Production, gaining expertise in media production and communications.
Shidodo Secondary School
KCSE, Secondary Education
2008 - 2010
Achieved the Kenya Certificate of Secondary Education (KCSE), laying the foundation for further education and career development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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