virgy siebelaVS
Open to opportunities

virgy siebela

@virgysiebela

Seasoned professional with expertise in administrative support and customer service.

Kenya

What I'm looking for

I am looking for a role that values client relations and operational efficiency.

I am a seasoned professional with over three years of diverse experience in administrative support, customer interaction, and communications. My journey has equipped me with a strong skill set in managing correspondence, event coordination, and providing exceptional service. In my role as an Executive Assistant at Jugoco Engineering Services, I successfully managed the CEO's daily itinerary, ensuring punctuality and efficiency while maintaining confidentiality in handling sensitive information.

My experience as a Receptionist at Inspire Wellness Center further honed my ability to provide exceptional service to patients and support medical staff. I coordinated appointment scheduling and maintained inventory levels, ensuring smooth clinic operations. I am now seeking a Customer Service Agent position where I can leverage my expertise in client relations and operational efficiency to contribute positively to a dynamic team.

Experience

Work history, roles, and key accomplishments

JS

Executive Assistant

Jugoco Engineering Services

Jun 2021 - May 2024 (2 years 11 months)

Managed the CEO's daily itinerary, organized appointments, and prepared various documents while maintaining confidentiality. Coordinated with internal and external parties to support company operations and planned virtual events.

IC

Receptionist

Inspire Wellness Center

Apr 2020 - Jun 2021 (1 year 2 months)

Managed front desk operations, provided exceptional service to patients, coordinated appointment scheduling, and maintained inventory levels to support clinic operations.

PC

Intern - Media Department

Parklands Baptist Church

Aug 2014 - Sep 2014 (1 month)

Operated cameras for events, developed scripts, and facilitated live streaming activities to ensure high-quality visual documentation and audience engagement.

ER

Volunteer

ECN 99.9 FM Radio

Jan 2012 - Apr 2014 (2 years 3 months)

Edited and assembled news content, produced feature segments, and enhanced audience engagement through compelling storytelling and reporting.

Education

Degrees, certifications, and relevant coursework

AA

ALX Africa

Certificate, Virtual Assistance

2024 -

Completed a program focused on virtual assistance, enhancing skills in administrative support and client relations.

KC

Kenya Institute of Mass Communication

Diploma, Media Production

2012 - 2014

Pursued a diploma in Radio Programmes Production, gaining expertise in media production and communications.

SS

Shidodo Secondary School

KCSE, Secondary Education

2008 - 2010

Achieved the Kenya Certificate of Secondary Education (KCSE), laying the foundation for further education and career development.

Tech stack

Software and tools used professionally

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