
Linda Dandois
@lindadandois
Account manager at Grainger who grew key-account revenue 200%+ and delivered $300,000+ in new business.
What I'm looking for
At Grainger, I managed manufacturing accounts with annual revenue exceeding $2 million and grew sales about 15% year over year through consultative, value-based selling. I also implemented inventory management programs that grew revenue 200%+ in key accounts and generated $300,000+ in net new business.
At AT&T, I managed mid-market accounts and developed communications solutions tied to customer profitability. I’ve also sold contact center and unified communications solutions at Cisco through MarketStar, and built an in-house narrow web printing operation from scratch at Print Tech Graphics (within Decora).
Experience
Work history, roles, and key accomplishments
Customer Service Associate
Walmart and Publix
Jan 2017 - Jan 2026 (9 years)
Delivered friendly, efficient service to a steady flow of customers in fast-paced retail settings. Answered questions and resolved customer issues on the spot, keeping service calm and courteous under pressure.
Family Caregiver
Family
Jan 2012 - Jan 2017 (5 years)
Stepped away from full-time work to care for family members. In 2014, sold release liner products for Akronn, a Malaysian manufacturer, on a short-term basis.
Managed about 180 manufacturing accounts with annual revenue exceeding $2 million; grew sales about 15% year over year through consultative, value-based selling. Achieved 108%+ of goal by identifying growth opportunities and executing strategic account penetration plans.
Developed strategic plans to grow sales within an assigned territory by building partnerships with key accounts. Proactively managed the territory and mission-critical events for Cisco customers, selling contact center and unified communications solutions.
Managed state government accounts across Kentucky, Indiana, Michigan, and Ohio with sales exceeding $4 million. Achieved 105%+ of goal, developing new business in Department of Corrections and higher education accounts.
Provided friendly, accurate customer service in a high-volume retail environment.
Managed corporate customer contracts from a home office as part of AT&T's Revenue Assurance Group. Minimized contract risk by implementing five corporate contracts with zero unsupportable terms.
Managed a $3 million mid-market territory of 80+ businesses in Chicago and central Illinois; achieved a 90%+ close ratio on new business. Grew a $2 million territory 17%+ by developing communications solutions tied directly to customer profitability.
Founder, Startup Business
Print Tech Graphics (within Decora)
Built an in-house narrow web printing operation from scratch, working fully independently, reporting to the CEO.
Sales Representative
JJ Glenn
Sold custom die-cut gaskets and supplies to Chicago-area businesses; increased sales by 30%.
Senior Sales Representative
Managed a $5 million, five-state territory; exceeded sales goals by $400,000 and $600,000 in back-to-back years.
Midwest Regional Manager
Rayven
Sold custom silicone release liner across Midwest and Southwestern states; managed $2 million in new product development projects.
Education
Degrees, certifications, and relevant coursework
Indiana State University
Bachelor of Science
Bachelor of Science degree from Indiana State University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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