Open to opportunities

Colleen Lane

@colleenlane

Message

Experienced account management and operations professional driving revenue growth.

United States

Message

What I'm looking for

I am looking for a role that values strategic relationships and offers opportunities for growth.

I am an experienced account management and operations professional with a proven track record in building strategic relationships and optimizing processes. Over the years, I have demonstrated adaptability to changing needs and have successfully led cross-functional teams. My proficiency in project management, process improvement, and contract negotiation has been instrumental in driving business growth and enhancing client satisfaction.

At ENA Advanced Rubber Technologies, Inc., I played a pivotal role in transforming the company from a startup to a multi-million dollar business. I negotiated and secured an Integrated Supplier Agreement that resulted in a remarkable 200% increase in revenue. My ability to implement streamlined documentation processes has significantly improved workflow and reduced processing time, showcasing my commitment to operational excellence.

Throughout my career, I have been recognized for my dependability and results-driven approach. My experience at CIGNA HealthCare, where I directed a team of 15 and received the President's Award for my contributions, further highlights my dedication to fostering strong partnerships and driving performance. I am passionate about leveraging my skills to contribute to a dynamic organization.

Experience

Work history, roles, and key accomplishments

Current

Account Executive/Operations Manager

Current

ENA Advanced Rubber Technologies, Inc.

Jan 2010 - Present (15 years 5 months)

Drove business growth from startup to multi-million dollars, developing and managing client relationships in North America for four Asian manufacturing facilities. Negotiated, secured, and implemented an Integrated Supplier Agreement (ISA) with a leading global rubber distributor, increasing revenue by 200% and augmenting profit margin.

Account Management Supply Chain Management SAP Salesforce Inventory Management Microsoft Office Suite Quickbooks Project Management Contract Negotiation

Sales/Account Management

JRL Associates

Jan 2000 - Jan 2010 (10 years)

Managed new and existing business development for a multi-line manufacturers' representative firm, selling pumps, nozzles, tanks, and fluid handling products. Grew business 400% with an industrial manufacturer and generated sales through leveraging manufacturers' synergies, networking, and coordinated sales meetings.

Sales Account Management Business Development Networking Presentation Skills Cross Functional Team Leadership Customer Relationship Management

Associate Director of Provider Relations

CIGNA HealthCare

Jun 1994 - Jan 2000 (5 years 7 months)

Recruited the physician, hospital, and ancillary network for CIGNA's HMO and PPO network. Managed contract and fee negotiations, securing competitive agreements and strengthening healthcare partnerships in NC and SC.

Network Development Contract Negotiation Team Leadership Staff Integration Workforce Integration Healthcare Partnerships

Education

Degrees, certifications, and relevant coursework

University of North Carolina At Chapel Hill

Bachelor of Science, Business Administration

Studied Business Administration at the University of North Carolina at Chapel Hill. Gained foundational knowledge in business principles and practices.