Open to opportunities

Alphonson Johnson

@alphonsonjohnson

Message

Seasoned account manager driving revenue growth and customer success.

United States

Message

What I'm looking for

I seek a challenging Account Management role focused on business development, customer success, revenue growth, and opportunities to lead cross-functional initiatives.

I am a strategic, results-driven Account Manager with 13+ years of experience in sales, client relationship management, and marketing strategy. I consistently exceed sales targets by aligning product offerings with client needs and leading pricing negotiations to optimize revenue.

Throughout my career I have managed high-value client portfolios, led cross-functional initiatives, and overseen projects valued at $1.2M. I build long-term partnerships through proactive outreach, seamless onboarding, and identifying upsell and cross-sell opportunities.

I hold an MBA in Project Management and a BA in Marketing, and I bring strengths in market and financial analysis, vendor and inventory management, and effective communication to drive business development and customer success.

Experience

Work history, roles, and key accomplishments

Current

Account Manager

Current

Corpay

Jul 2021 - Present (4 years 7 months)

Spearhead new business acquisition and client relationships, consistently exceeding sales targets through targeted outreach and leading pricing negotiations to optimize revenue and profitability.

Sales Client Relationship Management Contract Negotiation Lead Generation Upselling Cold Calling Revenue Growth

Sales Counter Representative

The Home Depot / Interline Brands

Jun 2019 - Jul 2021 (2 years 1 month)

Boosted local sales through targeted marketing campaigns and inventory adjustments, monitored market trends to identify opportunities and improve customer satisfaction.

Sales Local Marketing Inventory Management Market Analysis Customer Service Merchandising order fulfillment

Project Coordinator

The Home Depot

Sep 2016 - Jun 2019 (2 years 9 months)

Managed installation projects valued at $1.2M across seven service managers, streamlined operations as stakeholder liaison, and trained new associates to improve department productivity.

Project Management Stakeholder Management Training Operations Coordination Budget Oversight Scheduling Quality Assurance Cross Functional Communication

Pro Business Coordinator

The Home Depot

Sep 2015 - Sep 2016 (1 year)

Supported commercial clients with special order sales and tailored account management, streamlining retail systems and customer service protocols to enhance operations.

Account Management Commercial Sales Special Orders Process Improvement client support Retail Operations Local Marketing Customer Relations

Wholesale Specialist

The Home Depot

Mar 2013 - Sep 2015 (2 years 6 months)

Conducted vendor negotiations and bulk pricing strategy implementation, improving profitability and order accuracy while training staff on relationship-building and sales metrics.

Bulk Sales Order Accuracy Customer Service Sales Performance Procurement

Marketing Manager

Dibbs International

Sep 2012 - Aug 2013 (11 months)

Designed and executed a comprehensive marketing strategy to elevate brand visibility, coordinated procurement for campaigns, and reported on performance to drive improvements.

Marketing Strategy Campaign Management Performance Analysis Procurement Brand Development Financial Analysis Reporting

Marketing Specialist

Patchwerk Recording Studio

Apr 2011 - Apr 2012 (1 year)

Supported strategic marketing planning and execution across digital and print campaigns, evaluating promotion effectiveness to inform optimization strategies.

Marketing Campaign Execution Digital Marketing Promotion Content Development Social Media Strategy