I am looking for a job were I will be pushed and challenged, where my skills and experience will be put to good use and where I can collaborate with other like-minded professionals on projects that achieve positive things for the company.
Lee Gachuna
@leegachuna
Self-motivated ICT Technical Business Manager bringing forth over Sixteen years of experience.
What I'm looking for
I am an experienced and self-motivated ICT Technical Systems Manager with over sixteen years of experience serving as an effective Systems administrator, Technical Operations Manager, and Business Operations Manager in various industries. I have a proven track record of working directly with clients to ensure the successful completion of projects within scope and budget. I am skilled in design, installation, testing, and maintenance of systems, and I bring forth expertise in ERP management, CRM Management, project management, server administration, and team collaboration.
I have successfully managed marketing communications plans, developed media relations strategies, and coordinated public relations activities. I have experience in responding to inquiries, liaising with government officials and interest groups, and conducting research into local and international issues. I have also provided administrative support, managed social media teams, and evaluated opportunities for partnerships and sponsorships.
In my previous roles as a Technical Operations Manager, I have been responsible for designing and configuring ERP systems, managing operations and budgets, building alliances and partnerships, and providing leadership and support to staff. I have a strong focus on customer experience and have implemented strategies to improve customer satisfaction. I am skilled in software development, disaster recovery, network management, and web design. I am able to effectively self-manage during independent projects and collaborate as part of a productive team.
Experience
Work history, roles, and key accomplishments
Constituency Manager and Personal Assistant
Hon Amina Laura Mnyazi ERP Management Foundation
Jan 2022 - Jan 2023 (1 year)
Constituency Manager and Personal Assistant at Hon Amina Laura Mnyazi ERP Management Foundation. Developed a marketing communications plan for the foundation, responded to enquiries, liaised with government officials and interest groups, developed media relations strategy, coordinated public relations activities, provided administrative support, managed media inquiries, evaluated partnership oppor
Technical Operations Manager
Smart Data Analytical Ltd
Jul 2020 - Dec 2021 (1 year 5 months)
Experienced and self-motivated ICT Technical Systems Manager with sixteen years of experience serving as an effective Systems administrator, Technical operations Manager, Business Operations Manager, in various Industries. Experienced in working directly with clients to ensure all the goals of a project are achieved and met within scope and budget. Experienced in all stages of advanced development
Technical Operations Manager
Smart Data Analytical Ltd (Affiliate of New Media Microhouse
Jun 2020 - Dec 2021 (1 year 6 months)
Technical Operations Manager at Smart Data Analytical Ltd (Affiliate of New Media Microhouse). Responsible for design, installation, testing, and maintenance of systems. Managed media relations, provided administrative support, directed social media team, created press releases, monitored PR results, evaluated partnership opportunities, built relationships with thought leaders, and maintained indu
Business Operations Manager
Microhouse Technologies Ltd
Jan 2019 - May 2020 (1 year 4 months)
Business Operations Manager at Microhouse Technologies Ltd. Responsible for designing and configuring an open-source ERP system, serving as the primary point of contact for customer issues, working with management to determine values and mission, building alliances and partnerships, managing operations, overseeing department managers and supervisors, managing the technical process for projects, pr
Head of Technical
ICT Consultants Kenya LTD
Dec 2012 - Dec 2019 (7 years)
Head of Technical at ICT Consultants Kenya LTD. Responsible for integration of ICT solutions, telephony system management, server administration, network administration and security, procurement and implementation of services and support, BPO processes, support operations and process management, representation at corporate events, development and presentation of proposals, disaster recovery and bu
Systems Administrator
ICT Consultants Kenya LTD
Feb 2012 - Dec 2012 (10 months)
Systems Administrator at ICT Consultants Kenya LTD. Responsible for analyzing system logs, managing telephony system, performing routine audits, backups, applying updates and patches, installing and configuring hardware and software, managing user accounts, troubleshooting problems, ensuring network infrastructure is up and running, and maintaining system documentation.
Technical Consultant
Shwari Consult
Jun 2011 - Jan 2012 (7 months)
Technical Consultant at Shwari Consult. Responsible for providing IT-based solutions, UNIX server administration, Oracle database management, web consulting, cloud computing, bulk SMS, web design and hosting, application development, technical support services, and BPO/call center services.
IT Help-Desk Administrator
Kencall EPZ
May 2009 - Apr 2011 (1 year 11 months)
IT Help-Desk Administrator at Kencall EPZ. Responsible for managing servers, security administration, help-desk support, user rights and access management, call center software and server administration, IT reporting, IT assets inventory, data backup and archiving, and escalation procedures.
Web Design Specialist
InfoTech Training Centre
May 2009 - Dec 2009 (7 months)
Web Design Specialist at InfoTech Training Centre. Completed a course in web design.
IT Support Specialist
Fakhri Bits and Bytes
Dec 2008 - Mar 2009 (3 months)
IT Support Specialist at Fakhri Bits and Bytes. Responsible for installing and configuring Microsoft products, computer assembly, software and hardware installation and troubleshooting, computer maintenance and assembly for sale, site surveys for network setup and installation support, email server setup and support, servicing of laptops, PCs, printers and scanners.
Data Entry Clerk
Collins Consulting International
Sep 2008 - Dec 2008 (3 months)
Data Entry Clerk at Collins Consulting International. Responsible for article research and writing, audio transcription, and data entry and clerical work.
Data Clerk
Styles Call Solutions
Jun 2008 - Sep 2008 (3 months)
Data Clerk at Styles Call Solutions. Responsible for web-based research and marketing, audio transcription, and editing of transcribed data.
A+ IT Technician Essentials Certification
InfoTech Training Centre
Jun 2008 - Jul 2008 (1 month)
A+ IT Technician Essentials Certification at InfoTech Training Centre. Completed a course in A+ IT Technician Essentials Certification.
Microsoft Certified Systems Engineer
InfoTech Training Centre
Jun 2008 - Jul 2008 (1 month)
Microsoft Certified Systems Engineer at InfoTech Training Centre. Completed a course in Microsoft Certified Systems Engineering.
A+ IT Essentials Certification
InfoTech Training Centre
Apr 2008 - May 2008 (1 month)
A+ IT Essentials Certification at InfoTech Training Centre. Completed a course in A+ IT Essentials Certification.
Cyber Administrator
Leeganet Computer Services
May 2006 - Apr 2008 (1 year 11 months)
Cyber Administrator at Leeganet Computer Services. Responsible for computer bureau services, customer support and consultation, installation of Microsoft applications, computer repairs and maintenance, GPRS modem configuration, general assembly of computers, and multimedia services.
Advanced Diploma in Information Technology
Kenya Institute of Science and Technology
Jul 2006 - Jan 2007 (6 months)
Advanced Diploma in Information Technology from Kenya Institute of Science and Technology.
International Computer Driving License
Wantech Computer College
Jan 2006 - Feb 2006 (1 month)
International Computer Driving License from Wantech Computer College.
Education
Degrees, certifications, and relevant coursework
Lee hasn't added their education
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Tech stack
Software and tools used professionally
Microsoft Azure
DigitalOcean
GitHub
Elastix
SugarCRM
Google Docs
Zoho Mail
Gmail
Google Drive
Zoho Docs
.NET
Microsoft Teams
Zoho Desk
Python
PHP
Google Maps
HubSpot
Ubuntu
Debian
CentOS
Linux
Windows
Kali Linux
Arch Linux
Windows Server
Fedora
Gentoo Linux
Zoho Projects
WordPress
Google Sheets
Microsoft Excel
Google Keep
Twilio
Bandwidth
Google Meet
Microsoft Edge
Sonicwall
Open Network Linux
DigitalOcean Spaces
Zoho Support
DigitalOcean Managed MongoDB
HostGator
Amazon Web Services (AWS)
SQL
Hootsuite
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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