Loise Muthoni
@loisemuthoni
Dedicated IT professional with expertise in technical support and systems administration.
What I'm looking for
I am a dedicated IT professional with three years of experience in the industry, specializing in technical support and systems administration. My journey has been marked by a commitment to security, efficiency, and user satisfaction, which has been instrumental in supporting IT operations at HealthX Africa Limited. I have managed and administered IT infrastructure, including computers, local area networks, and cloud-based services, ensuring seamless operation and robust security measures.
Throughout my career, I have successfully transitioned to new systems, implemented virtualization solutions using VMware and vSphere, and collaborated with IT teams to enhance infrastructure security. My technical skills extend to managing both Linux and Windows-based systems, conducting data analysis with Power BI, and providing exceptional user support. I am eager to leverage my skills and experiences to tackle new challenges and contribute to innovative IT solutions.
Experience
Work history, roles, and key accomplishments
IT Specialist
HealthX Africa Limited
Nov 2023 - Present (1 year 6 months)
Managed and administered IT infrastructure, including computers, local area networks, servers, and cloud-based services. Ensured uptime and efficient operation of IT systems while providing technical support and training to users.
IT Support Officer
Techpal Africa Solutions
Jun 2021 - Oct 2023 (2 years 4 months)
Provided technical support to users, maintained security of company information, and diagnosed hardware, software, and network issues. Managed VoIP systems and ensured the integrity of critical applications.
Intern Software Developer
Electra Software Limited
May 2019 - Sep 2019 (4 months)
Participated in code reviews and assisted in the integration of new features. Contributed to prototype designs and ensured adherence to coding standards.
Education
Degrees, certifications, and relevant coursework
South Eastern Kenya University
Bachelor of Information Technology, Information Technology
2016 - 2020
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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