Lawrence G
@lawrencegakuru
Versatile IT professional with expertise in project management and data analysis.
What I'm looking for
I am a versatile and results-oriented professional with extensive experience in IT systems, construction project management, and business operations. My proficiency in leveraging technology tools such as SAP and Power BI has enabled me to drive operational efficiency, enhance data analysis, and support informed decision-making. I have a strong track record of delivering innovative solutions in both hybrid and distributed environments, ensuring that organizational goals are met with precision.
Throughout my career, I have held various roles that have honed my skills in IT support and construction management. As a Sales and Weighbridge Operator at Ndovu Cement, I utilized SAP for operations and Power BI for data analysis, significantly improving decision-making processes. My previous experience as an IT Support Specialist at Metropol Corporation allowed me to reduce system downtime by 25% through strategic infrastructure upgrades. I am committed to continuous learning, currently pursuing a Google Cybersecurity Professional Certificate, and I aim to bring my diverse skill set to a forward-thinking organization.
Experience
Work history, roles, and key accomplishments
Sales & Weighbridge Technician
Ndovu Cement
Apr 2024 - Present (1 year 2 months)
• Provided frontline IT support: troubleshooting hardware, network, and printer issues.
• Conducted regular IT hardware checks and escalated complex technical problems.
• Ensured data accuracy within the ERP and weighbridge system.
• Supported logistics operations with reliable digital documentation and transaction tracking
IT Support Specialist
Armcop Tech Solutions
Dec 2017 - Present (7 years 6 months)
• Delivered technical support to small businesses and individuals (remote & onsite).
• Diagnosed and resolved hardware (RAM, HDD) and software issues.
• Automated tasks using Bash and Python scripting
• Managed LAN/WAN configuration and maintained stable network connectivity
• Set up virtual machines and VPNs for secure remote access.
• Provided user training on software and system best practices
IT Support Officer
Metropol Corporation Ltd
Oct 2022 - May 2024 (1 year 7 months)
• Conducted root cause analysis of server issues and infrastructure audits.
• Replaced and upgraded system components to reduce downtime.
• Managed Active Directory, configured user access and security policies.
• Supported SQL server maintenance and backend troubleshooting.
• Worked with ServiceNow and ticketing tools to track and resolve incidents.
• Automated maintenance tasks using scripts.
Business Manager
Euniga Enterprises
Dec 2019 - Oct 2022 (2 years 10 months)
• Oversaw daily operations of a fueling station and construction materials transport business.
• Sourced clients and suppliers, handled acquisitions, and led QA checks on construction materials.
• Managed IT procurement, system audits , and digital tool adoption.
• Hired and trained staff; implemented POS and customer management systems..
• Directed marketing, logistics, and customer relations...
Project Manager
Residential Construction
Dec 2019 - Oct 2024 (4 years 10 months)
• Managed residential builds end-to-end: drafted plans, BoQs, site plans, work schedules, and snag lists.
• Coordinated with clients, contractors, and suppliers on project timelines, budgeting, and procurement.
• Ensured code compliance, material selection, and design feasibility. Delivered final project docs and visualizations.
Assistant Construction Manager
Kirinyaga County Government
Dec 2015 - Aug 2019 (3 years 8 months)
• Supervision of the Kirinyaga County Headquarters and Kamweti Dispensary construction projects.
• Reviewed architectural drawings, BoQs, and land surveys; prepared approval notes .
• Conducted site visits, enforced safety standards, and managed contractor compliance.
• Collected quality control samples for delivered building materials.
• Maintained progress reports and submitted weekly updates.
Customer Success Agent
Jumia Food Kenya
May 2015 - Dec 2018 (3 years 7 months)
• Delivered customer support; promoted to Team Lead—managed team and trained new agents.
• Led customer activation events, developed client leads, and maintained CRM/ticketing systems.
• 2016: Joined IT Dept. as apprentice—provided Level 1 IT support, prepared reports, assisted with internal systems.
Education
Degrees, certifications, and relevant coursework
University of Nairobi
Bachelor of Science, Construction Management
KCA University
Bachelor of Science, Information Technology
Availability
Location
Authorized to work in
Social media
Job categories
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