Laura Bahr
@laurabahr
Experienced Business Relationship Manager and Project Leader.
United StatesWhat I'm looking for
I am a dedicated Business Relationship Manager and Project Leader with a proven track record in spearheading complex initiatives and driving successful project implementations. Currently, I serve at the Wisconsin Department of Justice, where I lead the implementation of a Legal Case Management system, ensuring that projects are completed within established timelines and budget constraints. My role involves collaborating with multiple divisions and stakeholders, showcasing my ability to navigate politically sensitive environments while delivering results.
Previously, I excelled as a Senior Customer Engagement Manager at Cornerstone on Demand, where I contributed to significant revenue growth through strategic service delivery and client engagement. My efforts in facilitating SaaS integrations and enhancing customer satisfaction have been recognized with multiple awards, including the Great Partnership Award. I am passionate about mentoring team members and fostering a collaborative work environment that drives success.
Experience
Work history, roles, and key accomplishments
Business Relationship Manager
Wisconsin Department of Justice and Milwaukee County via Oct
Jan 2023 - Present (2 years 5 months)
Spearheading initiatives with the State Department of Justice, overseeing the implementation of a Legal Case Management system, and managing an IT Asset Management program. Responsible for project execution and communication with executive leadership.
Senior Customer Engagement Manager
Cornerstone OnDemand
Jan 2021 - Jan 2023 (2 years)
Acted as a trusted advisor to clients and sales teams, contributing to revenue growth through implementation service offerings and ensuring successful integrations aligned with business objectives.
Business Relationship Manager
Milwaukee County
Jan 2015 - Jan 2021 (6 years)
Structured strategic initiatives for CARES Act funding and drove projects to completion during the pandemic, managing vendor relationships and cross-departmental collaboration.
Product Business Analyst
FIS - Financial Crime
Jan 2011 - Jan 2015 (4 years)
Drove product launch objectives and managed product development requests, providing project management and training for support and sales teams.
Education
Degrees, certifications, and relevant coursework
University of Iowa
Bachelor of Arts, English
TFS Agile Planning Tools Course
Certification, Project Management
Certification in Agile planning tools, focusing on effective project management and team collaboration.
Six Sigma
Certification, Quality Management
Certification in Six Sigma Yellow Belt, emphasizing process improvement and quality management.
Lean Six Sigma
Certification, Process Improvement
Course focused on business process improvement using Lean Six Sigma methodologies.
Scrum Product Owner Course
Certification, Project Management
Certification course for Scrum Product Owners, covering roles, responsibilities, and best practices.
Milwaukee County
Program, Management
Management Development Program aimed at enhancing leadership and management skills within the county.
Scrum Master Training
Certification, Project Management
Training certification for Scrum Masters, focusing on Agile methodologies and team facilitation.
Cornerstone Core/Learning
Certification, Learning Management
Certifications in Cornerstone's core learning systems, enhancing skills in learning management.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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