Cordu Sock

Led and managed projects for Enterprise and Strategic accounts across multiple product lines, controlling scope, time, cost, and quality while tracking status. Developed project plans, secured stakeholder agreements, and led API integration and migration for key accounts.

Composed joint success plans with customers, outlining objectives and removing barriers to achieving business value. Conducted business reviews with decision-makers, aligning on goals and recommending workflow changes for optimal product utilization.

Partnered with customer engagement managers to support all technical aspects of customer onboarding, acting as a technical expert for the Samsara platform. Managed system integration projects between third-party integrators, large customers, and Samsara engineering teams.

Led implementation projects for the West Region, executing project plans and monitoring day-to-day status. Collaborated with regional leads to identify best practices, leverage tracking tools, and improve communication and implementation processes.

Executed project plans and monitored day-to-day implementation project status, attending daily scrum meetings with the regional lead. Worked with Amplify staff and district/school personnel to define project priorities and ensure onboarding and launch success.

Defined and implemented solutions that automated business processes via Salesforce, maintaining an understanding of the platform's technical components and data model. Created and maintained project deliverables, ensuring functional requirements and designs were met.

Provided day-to-day support to the Vice President and Regional Manager for all contract and sales support matters. Reviewed and approved complex contracts for new or existing customers, maintaining a database of contracts and supporting documents.

Provided day-to-day leadership and management to a service organization, mirroring the company's mission and core values. Collaborated with team members on development opportunities and developed detailed project plans to monitor and track progress.

Analyzed and ran sales reports via various ERP systems to improve operating efficiency for Regional Sales Managers and Directors. Gathered, organized, and input sales forecast data weekly for the State and Local region.

Analyzed and approved contracts in a managed service environment, ensuring terms were equitable and represented the company’s commitment. Responsible for negotiating with customers over terms and conditions, producing drafts for management review.

Completed a Master's degree focusing on advanced project management principles and methodologies. Gained expertise in leading and managing complex projects effectively.

Obtained a Bachelor of Science in Technical Management, developing a strong foundation in technical and managerial skills. Focused on the intersection of technology and business operations.