Benita Maxie
@benitamaxie
Experienced project and relationship manager with a passion for success.
What I'm looking for
I am an experienced project and relationship manager with over eight years of expertise in both professional and non-profit sectors. My proficiency lies in managing the full project lifecycle within Agile frameworks, where I leverage industry tools and knowledge to drive project success. I am passionate about utilizing technology and innovative solutions to address complex challenges, ultimately enhancing the well-being of underserved communities and creating measurable value for clients.
Throughout my career, I have successfully managed client accounts, negotiated settlements, and cultivated relationships that have resulted in increased revenue and project efficiency. My role as an Account Manager at National Debt Relief allowed me to maintain a 98% overall debt resolution rate within ninety days, while my tenure at the Center for Applied Special Technology saw me increase revenue by over $1.5M through effective client relationship management. I am dedicated to maintaining clear communication with stakeholders and ensuring project deliverables are met on time, all while adhering to compliance standards.
Experience
Work history, roles, and key accomplishments
Account Manager
National Debt Relief
Sep 2023 - Present (1 year 9 months)
Managed client accounts and negotiated settlements with creditors to support clients in achieving financial freedom. Conducted financial analysis and maintained compliance with operational standards, achieving a 98% debt resolution rate within ninety days.
Client Relationship Manager
Center for Applied Special Technology (CAST)
Jan 2023 - Feb 2023 (1 month)
Cultivated client relationships, managing over 170 projects monthly and increasing revenue by $1.5M. Ensured compliance with data security standards and achieved a 95% on-time project completion rate.
Project Manager
Barnett Electrical Services
Jun 2021 - Jan 2022 (7 months)
Managed end-to-end project lifecycles for electrical projects, improving project efficiency by 20%. Utilized MS Project for reporting and budget management, achieving an 85% success rate in project deployment.
Consumer Services Manager
Beazer Homes
Jan 2019 - Feb 2021 (2 years 1 month)
Oversaw integration projects for Beazer's preferred lender program, managing over 600 platform integration projects and ensuring compliance with security requirements, achieving a 95% deployment success rate.
Operations Analyst
Fidelity Bank/Ameris Bank
Jan 2017 - May 2019 (2 years 4 months)
Supported mortgage lending teams, ensuring compliance with regulations and reducing closing errors. Collaborated with stakeholders to successfully close over 60 transactions monthly while managing confidential client data.
Operations Analyst
SunTrust Bank
Dec 2014 - Aug 2016 (1 year 8 months)
Managed new builder relationships and tracked loan closings, ensuring accurate documentation and reducing funding errors. Collaborated with stakeholders to maintain a high customer service rating.
Education
Degrees, certifications, and relevant coursework
American Intercontinental University
Master of Business Administration, Project Management
Completed an MBA with a focus on Project Management, equipping with advanced skills in managing projects effectively within various industries.
Texas A&M University-Commerce
Bachelor of Science, Social Work
Earned a Bachelor of Science in Social Work, providing a strong foundation in social services and community engagement.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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