Open to opportunities

Benita Maxie

@benitamaxie

Message

Experienced project and relationship manager with a passion for success.

United States

Message

What I'm looking for

I seek a role that fosters innovation and values strong client relationships.

I am an experienced project and relationship manager with over eight years of expertise in both professional and non-profit sectors. My proficiency lies in managing the full project lifecycle within Agile frameworks, where I leverage industry tools and knowledge to drive project success. I am passionate about utilizing technology and innovative solutions to address complex challenges, ultimately enhancing the well-being of underserved communities and creating measurable value for clients.

Throughout my career, I have successfully managed client accounts, negotiated settlements, and cultivated relationships that have resulted in increased revenue and project efficiency. My role as an Account Manager at National Debt Relief allowed me to maintain a 98% overall debt resolution rate within ninety days, while my tenure at the Center for Applied Special Technology saw me increase revenue by over $1.5M through effective client relationship management. I am dedicated to maintaining clear communication with stakeholders and ensuring project deliverables are met on time, all while adhering to compliance standards.

Experience

Work history, roles, and key accomplishments

Current

Account Manager

Current

National Debt Relief

Sep 2023 - Present (1 year 9 months)

Managed client accounts and negotiated settlements with creditors to support clients in achieving financial freedom. Conducted financial analysis and maintained compliance with operational standards, achieving a 98% debt resolution rate within ninety days.

Negotiation Financial Analysis Salesforce Compliance Management Reporting Problem Solving

Client Relationship Manager

Center for Applied Special Technology (CAST)

Jan 2023 - Feb 2023 (1 month)

Cultivated client relationships, managing over 170 projects monthly and increasing revenue by $1.5M. Ensured compliance with data security standards and achieved a 95% on-time project completion rate.

Client Relationship Management Revenue Salesforce Compliance Management Vendor Management Technical Support Communication Skills Problem Solving

Project Manager

Barnett Electrical Services

Jun 2021 - Jan 2022 (7 months)

Managed end-to-end project lifecycles for electrical projects, improving project efficiency by 20%. Utilized MS Project for reporting and budget management, achieving an 85% success rate in project deployment.

Lifecycle Management Agile Methodology Customer Relationship Management Budget Management Process Improvement Risk Management Communication Skills Problem Solving

Consumer Services Manager

Beazer Homes

Jan 2019 - Feb 2021 (2 years 1 month)

Oversaw integration projects for Beazer's preferred lender program, managing over 600 platform integration projects and ensuring compliance with security requirements, achieving a 95% deployment success rate.

Project Management Integration Compliance Management Salesforce User Support Cross Functional Collaboration Training Technical Support

Operations Analyst

Fidelity Bank/Ameris Bank

Jan 2017 - May 2019 (2 years 4 months)

Supported mortgage lending teams, ensuring compliance with regulations and reducing closing errors. Collaborated with stakeholders to successfully close over 60 transactions monthly while managing confidential client data.

Mortgage Lending Risk Mitigation Compliance Management Stakeholder Management Project Management Data Management Customer Relationship Management Problem Solving Communication Skills

Operations Analyst

SunTrust Bank

Dec 2014 - Aug 2016 (1 year 8 months)

Managed new builder relationships and tracked loan closings, ensuring accurate documentation and reducing funding errors. Collaborated with stakeholders to maintain a high customer service rating.