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Meredith Kadel

@meredithkadel

Relationship management and customer success leader driving enterprise CRE deployments, renewals, and product improvements.

United States
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What I'm looking for

I’m looking for a role where I can own enterprise customer outcomes, lead implementations and portfolio priorities, and directly partner with product/CS to improve the experience for CRE and global clients.

I’m an AVP Relationship Management leader with experience owning high-impact client outcomes across enterprise and CRE customers. At CMBS: CLOSER, I managed “Steady State” usage, launched books of work, and translated client needs into product enhancements—transitioning to primary Relationship Manager for a top client within my first 9 months.

I’ve also built and led delivery and scaling functions, including taking over leadership of the Implementations Team managing 4 members and running multiple simultaneous client implementations. Earlier, I served as a CRE Portfolio Manager and Enterprise Success Project Manager, where I owned global deployment relationships and developed business cases for CRE-dedicated resourcing; I also led organizational redesign and client-facing operational reorganization as a CRE Account Management Manager and Client Management Manager.

Experience

Work history, roles, and key accomplishments

CL

AVP Relationship Management

CLOSER

Feb 2023 - Nov 2024 (1 year 9 months)

Managed steady-state clients’ usage of CLOSER, launched new books of work, and translated client needs into product enhancements. Became primary relationship manager for the top client within 9 months and led the implementations team of 4 while coordinating multiple concurrent client implementations.

Proxyclick logoPR

CRE Portfolio Manager

Proxyclick

Jan 2022 - Nov 2022 (10 months)

Owned centralized management of CRE portfolios to support organizational goals, including launch milestones and improvement projects. Oversaw deployment milestones for individual buildings and built an ongoing support and engagement cadence for stronger customer relationships.

Ten-X logoTE

Client Manager

Ten-X

Aug 2014 - Aug 2016 (2 years)

Managed a book of 100+ corporate clients, guiding sellers, brokers, and buyers through the online auction process and coordinating transactions across internal teams. Oversaw quality control for marketing and advertising assets by ensuring completeness and accuracy of data, documents, and images, and managed day-to-day workload across client coordinators and transaction managers.

Education

Degrees, certifications, and relevant coursework

HP

HudsonYoga Project

200-Hour Registered Yoga Teacher (Yin Certified), Yoga

2018 - 2019

Completed 200-hour Registered Yoga Teacher training and Yin certification between 2018 and 2019.

Montclair State University logoMU

Montclair State University

Master of Business Administration, Business Administration

2017 - 2019

Earned a Master of Business Administration at Montclair State University from 2017 to 2019.

Moravian University logoMU

Moravian University

Bachelor of Science, Mathematics

2008 - 2012

Earned a Bachelor of Science in Mathematics at Moravian University from 2008 to 2012.

Tech stack

Software and tools used professionally

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