Lasheena Tillman

I am a dedicated customer service professional with extensive experience in high-volume call centers, front-desk operations, and logistics support across healthcare and cargo environments. I consistently provide empathetic, customer-focused service while handling inbound and outbound calls, scheduling, and shipment coordination.

My background includes roles at a major airline, medical center, and logistics company where I managed passenger assistance, patient check-in and scheduling, donation outreach, and import/export customer interactions. I bring proven strengths in administrative tasks, data entry, records management, and maintaining confidentiality.

I am reliable, detail-oriented, and able to adapt to fast-paced settings while meeting service and productivity targets. I seek opportunities where I can leverage my customer support, coordination, and communication skills to improve customer experience and operational efficiency.