Jatona Harvey

I’m a customer service and administrative professional with 11+ years across customer-facing roles, healthcare support, and retail operations. From answering inbound calls for T-Mobile to handling cashier and guest services duties, I focus on clear communication, dependable problem-solving, and creating a smooth experience for every customer.

Most recently, I supported patients as a Home Health Care Aide, assisting with everyday needs and documenting care while using tools like Epic and strong medical documentation habits. I bring administrative strengths like order entry, data entry, typing, and phone etiquette, plus hands-on healthcare experience including patient observation and medical terminology—so teams can count on me to stay organized, responsive, and accurate.