Open to opportunities

Khaliah Moorehead-Edwards

@khaliahmoorehead-edw

Message

Reliable customer service professional with strong front-desk and administrative skills.

United States

Message

What I'm looking for

I seek a customer-facing role where I can use my scheduling, administrative, and communication skills in a supportive, team-oriented environment focused on reliable service.

I am a reliable customer service professional with extensive front-desk, cashier, and call center experience across healthcare and retail environments.

I have handled scheduling, patient check-in, insurance verification, phone inquiries, and administrative duties while maintaining strong attention to detail and professionalism.

My background includes cash handling, stocking, clerical work, and use of Microsoft Office tools, complemented by empathy, patience, and effective verbal communication.

I am authorized to work in the US and seek to apply my organizational skills and customer-focused approach to a role that values dependability and strong interpersonal service.

Experience

Work history, roles, and key accomplishments

Current

Cashier / Customer Service

Current

Kwik Fill

May 2024 - Present (1 year 7 months)

Operate cash register, provide customer service, stock and face merchandise, and maintain store cleanliness to ensure efficient daily operations and positive customer experiences.

Customer Service Cash Handling Stocking Merchandising Cleaning Time Management

Front Desk Receptionist

Rochester Regional Health

Sep 2023 - Apr 2024 (7 months)

Managed patient check-in, scheduled appointments, verified insurance, answered phones, and performed administrative duties to support clinic operations and patient flow.

Medical Scheduling Patient Check In Insurance Verification Phone Communication Multitasking Attention To Detail

Cashier

Walgreens

Sep 2022 - Aug 2023 (11 months)

Stocked shelves and backstock, rotated products by expiration date, assisted customers with inquiries, and supported store merchandising and customer service goals.

Stocking Stock Rotation Customer Service Merchandising

Parking Attendant

Frontier Field

Apr 2022 - Sep 2022 (5 months)

Collected parking fees, directed drivers to open spots, provided customer greetings, and handled cash transactions during events to maintain orderly parking operations.

Cash Handling Customer Service Communication Time Management

Call Center Representative

Continuum Global Solutions

Oct 2017 - Dec 2021 (4 years 2 months)

Provided product and service information, processed orders and returns, handled customer complaints, and maintained high-volume phone support to meet service goals.