Open to opportunities

Trinity Green

@trinitygreen

Detail-oriented customer service and administrative professional skilled in patient intake support and front-desk operations.

United States

Message

What I'm looking for

I’m looking for a fast-paced clinic or customer-facing role where I can support patient intake, manage scheduling, handle confidential records, and deliver calm, empathetic service while growing in administrative coordination.

I’m a detail-oriented and compassionate administrative professional with experience supporting clinical, retail, and customer service environments. I’m skilled in patient intake support, phone communication, scheduling, data entry, and maintaining confidentiality, with a strong focus on high-quality service in fast-paced settings.

In customer-facing leadership roles, I’ve been a primary point of contact in person and by phone, handling sensitive information with professionalism and discretion. I also supported shift operations through scheduling, team assistance, and calm, empathetic conflict resolution when customers needed help.

Across remote and on-site customer service work, I’ve supported inquiries and issue resolution while analyzing payment history/notes and communicating statuses. I bring HIPAA awareness and administrative documentation experience, and I’ve reinforced that approach through volunteer clerical support where confidentiality and accurate record handling mattered.

Experience

Work history, roles, and key accomplishments

Current

Merchandise Associate

Current

Marshalls

Oct 2025 - Present (5 months)

Assisted customers with inquiries and transactions while maintaining accurate records and following company procedures. Supported daily store operations in a fast-paced retail environment.

Customer Service Retail Operations Transaction Processing Record keeping Fast Paced Environment Attention To Detail

Customer Service Associate

Wawa

Jan 2025 - Sep 2025 (8 months)

Served as a primary point of contact for customers in person and by phone, handling sensitive information with professionalism and discretion. Supported shift operations through scheduling and team coordination while resolving customer concerns calmly and empathetically.

Customer Service Phone Communication Multi Line Phone Systems Front Desk Operations Scheduling Team Support Confidentiality Conflict Resolution

Customer Service Representative

Sutherland

Jun 2021 - May 2023 (1 year 11 months)

Handled maintenance, collection, and liquidation activities for an assigned portfolio, responding to customer inquiries and providing status updates. Reviewed payment history/notes to support issue resolution and communicated outcomes clearly to customers.

Customer Service Account Management Customer Communications Remote Support Documentation

Bakery Clerk

Sprouts Farmers Market

Provided customer support in the bakery while supporting daily operations at Sprouts Farmers Market. Maintained accurate records and ensured transactions and service followed company procedures.

Customer Service Transaction Processing Cash Handling Record keeping Attention To Detail

Volunteer Office Assistant

Lifecycle Clinic

Assisted with filing, phone calls, and clerical duties while supporting youth clients and maintaining confidentiality. Helped organize administrative paperwork and records to support clinic operations.

Confidentiality Phone Communication Administrative Support client support Clerical

Cashier & Shift Leader

Popeyes

Served as cashier and supported shift operations at Popeyes to keep front-of-house service running smoothly. Helped coordinate team support and ensured customers received responsive, high-quality service.

Cash Handling Customer Service Shift Leadership Team Coordination Transaction Processing Fast Paced Environment