LaRhonda Sykes

I am a dedicated call center agent with over seven years of experience in customer service. My journey has been marked by a commitment to providing exceptional service, as evidenced by my 91% customer satisfaction rate. I pride myself on my ability to quickly learn and master product knowledge, achieving a remarkable 99% accuracy within just one week of training.

Throughout my career, I have consistently demonstrated my problem-solving and communication skills. At 24-7 Intouch, I was recognized as agent of the month twice for my ability to handle high-pressure situations with ease. My experience at Give Something Back further honed my skills, where I managed over 50 customer interactions daily, ensuring personalized and friendly service that fostered customer loyalty.