Yakelin Andrade

I am a dedicated customer service representative with three years of experience in the telecommunications industry. My passion lies in identifying customer needs and providing optimal solutions that enhance their experience. I have consistently been recognized as a top performer within my team, meeting and exceeding targets set by the company.

Throughout my career, I have developed strong skills in communication, problem-solving, and adaptability. I pride myself on maintaining a professional and friendly demeanor, which has resulted in positive customer reviews and satisfaction. My ability to analyze customer feedback has allowed me to identify trends and improve service delivery effectively.