Darchane A

I am a motivated and personable sales and customer service representative with over four years of experience in fast-paced call center and retail environments. I consistently exceed sales goals, resolve issues professionally, and enhance customer experiences through strong interpersonal skills and product knowledge.

In technical support roles I have assisted large volumes of customers via phone and chat, diagnosed connectivity and application issues, and implemented retention strategies that significantly increased customer satisfaction and loyalty. I have contributed to product presentation improvements that reduced complaints and improved satisfaction metrics.

I have experience creating internal documentation, training new hires, and improving operational efficiency and employee retention. I am highly adaptable, incentive-driven, and passionate about delivering exceptional service while supporting team and company objectives.