Open to opportunities

Krista Begley

@kristabegley

Message

Dynamic store management professional with extensive retail sales experience.

United States

Message

What I'm looking for

I am looking for a role that values team development and customer satisfaction.

I am a dynamic and organized store management professional with extensive experience in retail sales. Over the years, I have leveraged my strong interpersonal and leadership skills to successfully train, develop, and motivate teams. My proven track record in driving sales and achieving goals has been a cornerstone of my career, and I take pride in my ability to foster customer relationships that ensure loyalty and satisfaction.

In my current role as Assistant Store Manager at Office Depot, I have honed my skills in operations management, customer service, and team leadership. I have effectively resolved customer complaints, assisted with product selection, and maintained an organized store environment. My experience spans various positions, including Operations Manager and Customer Service Manager, where I implemented strategies that improved team performance and enhanced customer experiences.

With a commitment to excellence, I have consistently performed regular audits of merchandise displays and stock levels, managed inventory control processes, and created work schedules that align with company objectives. I am proficient in Microsoft Office and possess strong data entry skills, which have been instrumental in maintaining important files and paperwork.

Experience

Work history, roles, and key accomplishments

Current

Assistant Store Manager

Current

Office Depot

Mar 2021 - Present (4 years 4 months)

Led store operations, ensuring a well-organized environment and high customer satisfaction. Managed inventory control processes, conducted regular audits, and implemented planograms to optimize merchandise displays.

Customer Service Team Leadership Sales Management Operations Management Staff Training

Customer Service Manager

Office Depot

Nov 2018 - Mar 2021 (2 years 4 months)

Managed customer service initiatives, resolving complaints and assisting with product selection and transactions. Developed and mentored staff to enhance customer interaction and service quality.

Customer Service Conflict Resolution Customer Relationship Management Sales Support Problem Solving Mentoring

Operations Manager

Office Depot

May 2019 - Mar 2021 (1 year 10 months)

Oversaw daily store operations, including inventory management, stock levels, and merchandise display execution. Ensured a safe and organized store environment while optimizing operational efficiency.

Operations Management Inventory Management Logistics Auditing Supply Chain Process Improvement Team Coordination

Office Manager

Preferred Linen

Feb 2017 - Nov 2018 (1 year 9 months)

Managed administrative operations, including maintaining important files, handling correspondence, and performing data entry. Utilized Microsoft Office Suite for various office tasks and communications.

Administrative Support Data Entry Microsoft Office Typing

Mobile Phone Technician

Best Buy

Jan 2016 - Aug 2016 (7 months)

Provided technical support for mobile phones, assisting customers with product selection, troubleshooting, and service activation. Ensured customer satisfaction through expert product knowledge and problem resolution.

Technical Support Customer Service Product Knowledge Troubleshooting Sales Problem Solving

Assistant Store Manager

Family Dollar

Apr 2013 - Jan 2016 (2 years 9 months)

Assisted in managing daily store operations, including customer service, inventory control, and team supervision. Contributed to achieving sales goals and maintaining an organized retail environment.

Customer Service Inventory Management Sales