Ariel James
@arieljames
Detail-oriented professional with 12 years in customer service management.
United StatesWhat I'm looking for
I am an enthusiastic and personable business professional with over 12 years of experience in delivering exceptional customer service and managing retail operations. My journey has equipped me with strong organizational, customer service, and communication skills that I am eager to utilize in a dynamic organization. I thrive under pressure and excel at fostering collaboration across diverse teams, ensuring that I contribute meaningfully to the success of my workplace.
In my current role as an Assistant Store Manager at Lowe's, I lead merchandising operations, manage the Pro Service department, and partner with senior management to drive sales growth. My previous experiences have honed my abilities in inventory control, team development, and operational oversight, allowing me to meet tight deadlines while maintaining compliance with organizational standards. I am committed to delivering top-tier service and ensuring customer satisfaction in every interaction.
Experience
Work history, roles, and key accomplishments
Assistant Store Manager – Merchandising & Pro Services
Lowe's
Jan 2022 - Present (3 years 5 months)
Led merchandising operations including inventory control, visual displays, and promotional execution. Managed the Pro Service department, delivering top-tier service to professional clientele and partnering with senior management to drive sales growth.
Specialty Assistant Store Manager
Lowe's
Jan 2021 - Present (4 years 5 months)
Analyzed customer traffic patterns and adjusted scheduling to ensure optimal coverage. Maintained inventory readiness to meet forecasted sales volume and oversaw store safety, conducting inspections and coaching associates on compliance.
Department Supervisor – Appliances & Kitchen Cabinets
Lowe's
Jan 2018 - Present (7 years 5 months)
Supervised daily operations and team performance within the Cabinet Specialist department. Mentored and trained team members, conducted performance evaluations, and implemented sales strategies.
Cabinet Specialist
Lowe's
Jan 2013 - Present (12 years 5 months)
Advised customers on cabinet design, customization, and installation. Managed projects from planning to completion, ensuring high customer satisfaction.
Sales Associate – Windows & Walls
Lowe's
Jan 2012 - Present (13 years 5 months)
Assisted customers with product selection and provided detailed installation information. Supported department merchandising and ensured product availability.
Sales Associate – Tool World & Hardware
Lowe's
Jan 2011 - Present (14 years 5 months)
Delivered expert product support and sales assistance. Maintained clean and well-stocked displays to enhance the shopping experience.
Sales Associate – Inside Lawn & Garden
Lowe's
Jan 2009 - Present (16 years 5 months)
Provided plant care advice and landscaping recommendations. Maintained organized, attractive displays and ensured proper stock levels.
Education
Degrees, certifications, and relevant coursework
DUDeVry University
Associate of Science, Health Information Technology
Focused on the application of information technology in healthcare settings. Gained expertise in managing health data, ensuring data security, and understanding healthcare regulations.
Availability
Location
United StatesAuthorized to work in
Interested in hiring Ariel?
You can contact Ariel and 90k+ other talented remote workers on Himalayas.
Message ArielFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
