Ashley Royce
@ashleyroyce
Motivated communication student with experience in retail management.
What I'm looking for
I am a motivated and adaptable Communication student currently pursuing a B.A. in Communication with an emphasis in Corporate and Health Communication, along with a minor in Marketing. My hands-on experience in retail management and customer service has equipped me with strong leadership skills and a passion for helping teams and businesses grow.
As an Assistant Manager at Circle K, I oversee daily operations, support team development, and ensure top-tier customer service. I take pride in training new employees, managing inventory, and resolving conflicts, all while stepping in to lead the store when upper management is unavailable. My previous role as a Sales Associate at Holiday Stationstores further honed my customer service skills and ability to build trust-based relationships with regular customers.
In addition to my retail experience, I am certified in Google Ads and HubSpot, with a growing skill set in social media marketing and brand strategy. I am dedicated to continuous improvement and eager to apply my skills in a dynamic work environment.
Experience
Work history, roles, and key accomplishments
Assistant Manager
Circle K
Jan 2022 - Present (3 years 5 months)
As Assistant Manager, I oversaw daily operations, supported team development, and ensured top-tier customer service. I trained new employees, managed inventory, handled scheduling, and assisted with conflict resolution. I also led the store in the absence of upper management, ensuring smooth shifts and high standards.
Sales Associate
Holiday Stationstores
Jan 2019 - Present (6 years 5 months)
At Holiday Stationstores, I was a key team member supporting sales, customer service, and store upkeep. I regularly assisted customers with product recommendations, handled transactions, and supported team training. I also took on leadership tasks in the absence of a manager and developed strong, trust-based relationships with regular customers.
Quality Control Technician
Rayovac
Jan 2016 - Present (9 years 5 months)
In this role, I focused on maintaining high product standards by conducting inspections, performing measurements, and ensuring safety compliance. I collaborated with lab staff, documented quality reports, and contributed to continuous improvement efforts on the production floor.
Head Lifeguard
The Wilderness Resort
Jan 2016 - Present (9 years 5 months)
As a lifeguard, I monitored pools, enforced safety rules, and responded to emergency situations with calm, quick action. I worked closely with a team to ensure guest safety and maintain a fun and welcoming environment.
Education
Degrees, certifications, and relevant coursework
UNIVERSITY OF WISCONSIN - WHITEWATER
Bachelor of Arts in Communication, Communication
Currently pursuing a Bachelor of Arts in Communication with an emphasis in Corporate and Health Communication. Also completing a minor in Marketing and a Certificate in Communication Competence, developing skills in strategic communication and brand strategy.
MONTELLO JR/SR HIGHSCHOOL
Highschool Diploma, General Studies
Completed high school education, building foundational knowledge and skills across various subjects. Participated in extracurricular activities and prepared for higher education.
NORTHERN MICHIGAN UNIVERSITY
No degree obtained, Communication
Pursued a Bachelor of Arts in Communication, gaining initial insights into communication theories and practices. Developed foundational academic skills before transferring to another institution.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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