DH
Open to opportunities

DeCarlo Harris

@decarloharris

Results-driven sales and customer service professional with 5+ years experience.

United States
Message

What I'm looking for

I am looking for a dynamic role that values strong communication and client-focused solutions, preferably in a supportive company culture that encourages growth and development.

I am a results-driven sales and customer service professional with over 5 years of experience in retail, telecommunications, and fast-paced service environments. My proven ability to exceed sales targets and build lasting customer relationships has been a cornerstone of my career. I excel in providing high-quality support across multiple channels, whether in-person or remotely, ensuring that every customer interaction is positive and productive.

In my most recent role as a Customer Service Manager at Walmart, I led a team of over 10 associates, implementing effective sales strategies and enhancing customer engagement. My commitment to training and mentoring new employees has not only improved team performance but also fostered a collaborative and supportive work environment. I am adept at problem-solving and conflict resolution, always striving to maintain customer satisfaction and loyalty.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

MC

Montgomery County Community College

Associate of Science, Criminal Justice

Currently pursuing an Associate of Science degree in Criminal Justice. This program is designed to provide a foundational understanding of the criminal justice system.

Tech stack

Software and tools used professionally

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Himalayas profile for an example user named Frankie Sullivan
DeCarlo Harris - Customer Service Manager - Walmart | Himalayas