JSJessica S
@jessicas2
Certified Store Manager with a focus on customer service excellence.
United StatesWhat I'm looking for
I am a dedicated and results-driven Certified Store Manager with extensive experience in retail and pharmacy operations. Currently, I lead a Walgreens location where I have successfully facilitated significant sales and pharmacy growth, demonstrating my ability to drive performance and enhance customer satisfaction. My leadership style emphasizes coaching and collaboration, ensuring that my team is equipped to deliver exceptional service.
Throughout my career, I have been recognized for my commitment to excellence, receiving multiple nominations for customer service awards. My experience includes managing complex operations, analyzing performance data, and implementing strategic initiatives to improve efficiency and profitability. I thrive in dynamic environments and am passionate about fostering a culture of teamwork and engagement.
Experience
Work history, roles, and key accomplishments
Store Manager
Walgreens Boots Alliance
Dec 2023 - Present (1 year 7 months)
Facilitated significant sales growth, achieving a 6.3% increase in overall sales and an 11.2% rise in pharmacy growth. Supervised comprehensive store and pharmacy operations, including financial controls, merchandising, inventory management, and compliance with all applicable laws and regulations.
Office Manager
Bourgoing Painting
Jun 2021 - Present (4 years 1 month)
Managed organizational processes to ensure smooth business operations, including planning and executing meetings. Handled payroll, reviewed timesheets, processed vendor payments, and managed customer service calls for scheduling, payments, and satisfaction reviews.
Pharmacy Operations Manager
Walgreens Boots Alliance
Oct 2017 - Present (7 years 9 months)
Championed customer service excellence by coaching and training team members to provide extraordinary customer care. Supervised day-to-day operations of the store and pharmacy, collaborating with internal and external teams to drive operational efficiency and enhance customer experience.
Education
Degrees, certifications, and relevant coursework
SCSt. Petersburg College
Associate’s Degree, General Studies
Completed an Associate’s Degree at St. Petersburg College. The program provided foundational knowledge and skills.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Interested in hiring Jessica?
You can contact Jessica and 90k+ other talented remote workers on Himalayas.
Message JessicaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
